Welfare Advisor
2 weeks ago
IUC/111 Welfare Advisor
An Opportunity Within our Wakefield Call Centre
Help us to deliver the best possible care to our patients
As an Integrated Urgent Care (IUC) Welfare Advisor you will assess and support people with wellbeing/welfare issues impacting on their positive attendance at work.
You will have supervisory experience. It is desirable that you have knowledge and understanding of welfare and wellbeing issues.
You will provide an environment where staff feel supported and empowered to create strategies and coping mechanisms to improve their personal resilience. You will promote attendance at work for all staff to benefit patient care and improve service resilience.
You will work within the IUC call centres as part of the IUC Management Team. In addition to the competitive salary, we offer unsocial payments for working in the Out of Hours periods.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
**Benefits**:
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
You will have experience of managing the delivery of operational services and achievement of performance targets and have a proactive approach to your own development. You will have the flexibility to meet the needs of the service and will be required to work rota patterns including evenings, weekends and public holidays.
You will have the flexibility to travel across both Wakefield and Rotherham sites when necessary.
- If successful at the shortlisting stage, you will be invited to an interview
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