Care Rota Coordinator

2 days ago

StocktononTees, United Kingdom Partners 4 Care Limited Full time

**Job description**

**Partners 4 Care are recruiting a Care Rota Coordinator**

**37.5hrs per week over 7 days**

**Evenings and rotational weekends included on a rotational basis**

Care Roster's are the cog of a care business and they manage everybody’s rosters and ensure that the customers get continuity. Good coordination means happy customers and carers. Being flexible, adaptable, fast forward thinking is key to this role. This role is for somebody who can deal with stressful situations and stay level-headed. You need to have excellent organisational skills and attention to detail. Also, strong computer skills as everything needs to get recorded. So if you are one of these people who thrive on stress and challenges, then read on to see whether you could be the one for our team

What does the Care Scheduling/Rostering role entail?
- Dealing with daily rota changes, job allocation and inputting customer information.
- Ensuring customer visits are allocated to a carers on a weekly basis.
- Correctly inputting carers' information in our systems and updating all admin resources of changes of availability and important data
- **Forward planning of rosters and organising team meetings and supervisions schedules.**
- Answering phones and dealing with customers, professional associates and carers.
- Working together with other team members on other administrative issues

**office rotas are scheduled over 7 days on a rotational basis to include weekends and on call duties**

**Planning training days with care staff and scheduled into their rotas**

**Be willing to complete hands-on care as and when needed to ensure customers are supported in emergencies**

What skillset do you need? Communication is key for any Care coordinator/scheduler, so you will need to be calm, patient, professional and an excellent listener. **Highly skilled with computers (Excel, Microsoft) and mobile handset technology. **Strong Organisation and time management skills and the ability to multi-task **Reliability, self-motivation, hard-working and the ability to work well under pressure and in crisis situations. **Team player and hands-on attitude as you will be required to step in on emergencies. **Strong people skills and the ability to build relationships and negotiate **Have the ability to deal with confrontation and crisis situations. **Being able to problem-solve. **Experienced in rostering systems or other planning systems (preferably Birdie) **Having or willing to work towards NVQ 3 in Health and Social Car**

Please be aware it is essential to have experience with planning care schedules and working in a fast paced environment, Knowledge of the Norton & Billingham area’s is also advantageous.

Discount for TEES active sport centres

Pension Scheme
Part time over 7 days
Sick Pay
Excellent In-house training (yearly refreshers)

Free DBS

**On-going career support and professional development should you wish to progress**
**Our employees mean a lot to us We take pride in our carers and the support they deliver**

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Stockton-on-Tees: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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