Customer Service Adviser

2 weeks ago


Oakham, United Kingdom Travail Employment Group Full time

**Customer Service Adviser - French Speaking**

**14-month maternity cover**

**Oakham**

**c£25k**

**Mon - Fri 8am - 4.30pm**

**JOB ROLE**:
Our client, a well-established business nestled in Oakham is seeking a **Customer Service Adviser with French Speaking** skills to join their customer service department. Our client prides themselves on offering first rate customer service to both B2B and B2C clients. The role requires good oral French skills and a first-rateattitude to problem solving. Duties include.
- Provide outstanding customer service experience regarding delivery queries, refunds, returns, and additional order information.
- Maintain notes on the customer CRM system

**REQUIREMENTS**:
Reporting into the Customer Service Manager, the **Customer Service Advisor with French Speaking** will be expected to manage your own daily tasks and deliver first class solutions to customers. As your client database will be from overseas,Fluent French language skills are essential. Exceptional customer support skills are essential in this role as is intermediate IT knowledge.

**BENEFITS**:
Product Discount - Pension - 28 days holidays (incl stats) - Cycle to Work Scheme - Town Centre Location - Free Refreshments - Small, Friendly Professional Team

Areas Commutable from - Oakham - Melton - Grantham - Uppingham - Peterborough - Stamford

Travail employment group is operating as an employment agency.



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