Customer Service Team Leader
2 days ago
6-month contract (initially)
We are seeking a highly motivated and experienced individual to join our team as a Team Leader, within the Adult Social Care Customer Services Team. As a Team Leader you will play a critical role in overseeing the day-to-day operations of the department, ensuring a high level of service delivery and effective management of resources. This is an excellent opportunity for a dedicated professional looking to make a real difference to vulnerable adults within Gloucestershire.
As a Team Leader, you will need to demonstrate excellent line management skills, exhibit leadership behaviours, fostering a positive working environment and promoting continuous development. To monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. To make sure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive approach in maintaining and enhancing service delivery. You must have excellent communication skills to effectively liaise with internal, external stakeholders ensuring clear and concise communication flow.
Rate: £18.06 Umbrella
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
Pay: £18.06 per hour
Expected hours: 37 per week
Schedule:
- Monday to Friday
**Experience**:
- Customer Service: 1 year (preferred)
- local authority: 1 year (preferred)
Work Location: In person
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