Sales Order Processor

2 weeks ago

StocktononTees, United Kingdom GFD Trading Limited Full time

**The Company**

GFD Trading Ltd are a nationwide market leading retailer in the home improvement industry. We have several trading sites which include Timber Composite Doors, Global Door, The Trade Village, GFD Homes, Euro-Secure and GFD Living, in which we provide over 50 variations of products to different targetted audiences which include exterior doors, aluminium systems and roofing systems.

Established in 2008, GFD Trading have experienced year-on-year growth for the last 13 years and are looking for new people to join our ever-growing teams across the business.

**The Team**

We have the fantastic opportunity for someone to join our established Sales Order Processing (SOP) team who help coordinate order journeys across all our website from sale to delivery.

The SOP team are responsible for ensuring that the correct specification of product is priced and ordered with our various suppliers/partners across the UK, and payment and documentation sign-offs are completed and vetted ready for delivery.

This is a fast-paced environment suitable for anyone with good coordination, communication and attention to detail.

**The Role and Person**

The role would suit anyone looking to work within the centre of an online company supply chain, helping to assist customers on updates/enquiries as well as working with suppliers and installation partners to coordinate their orders to completion in a timely manner.

Main Duties
- Process orders in a timely manner to various suppliers across the UK.
- Checking and vetting order payments and details to ensure they are matched/correct.
- Liaise directly with suppliers and installation partners regarding live orders.
- Communicate with retail and trade customers regarding order queries they have.
- Assist with the pricing of complex/bespoke potential orders for the sales teams.
- Administrate the order status dashboard to ensure they progress in a timely manner.

Abilities
- Have a good IT/Data Entry skills that allow them to adapt to ordering various products.
- Has attention to detail to spot and correct incorrect data being entered.
- Manage their own workload and meet desired deadlines for orders coming through.
- Good communication and customer service skills.
- Good numeracy and written English skills.

Desired Skills and Experience
- Experience in the home improvement and/or trade industry.
- Experience in an administrative processing role.
- Experience in working with detail survey drawings/plans.
- Experience in coordinating deliveries and/or site teams.

**What We Can Offer**

**Job Type**: Full-Time, Permanent

Salary Range: £18,000 - £22,000 (Excluding Bonus)

Schedule: Monday to Friday, 8:30AM till 5:00PM

**Benefits**:

- Additional Holidays
- Company Events / Social Club
- Company Pension
- Employee Discount
- On-Site Free Parking
- Monthly Team Bonus

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Stockton-on-Tees: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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