Higher Business Services Administrator

Children’s Social Care
Higher Business Services Administrator

**Ref**:000999
**Contract**: Permanent
**Salary**: £25,989 - £28,142 per annum (Grade 3)
**Hours**:2 roles available - 36.66 per week
**Based**: 1 role at Spindles Offices / 1 role at Rock Street Resource Centre
**Closing Date**: Thursday 11th September 2025
**Shortlisting & Interview Dates**:TBC.

**Role Overview**:
We’re looking for a committed and motivated person to provide high quality professional support to frontline children’s social workers and managers to help families keep children safe. If you’re looking to make a real difference, Children’s Services are looking for people like you, to provide effective and comprehensive administrative support to our Childrens Social Care Teams, ensuring service support needs are met efficiently and effectively

If you join us, we will ensure that you have everything needed to do your job well and support you to progress in your career. We have a loyal, supportive, and enthusiastic workforce who will give you a very warm welcome.

**In this role you will**:

- Co-ordinate and minute social care meetings and distribute key documents to professionals and families.
- Ensure information relevant to the service is recorded on systems accordingly.
- Provide administrative support, working to competing and changing priorities and demands.
- Provide an excellent level of customer service working as part of a team.
- Use computer packages and internal systems and communicate with a variety of audiences.
- Securely manage confidential and sensitive information.

**We need you to have**:

- Experience in co-ordinating and minuting meetings.
- Good organisational skills and be able to work on own initiative.
- Experience of providing a high standard of customer service.
- Experience of ordering goods and services and undertaking financial tasks.
- Be a flexible team player, able to work at pace with excellent attention to detail.
- Strong communication and interpersonal skills.
- Knowledge of the General Data Protection Regulations.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

**About Us**:
We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

**Our Values and Behaviours**:
By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘**Proud, Ambitious,**and** Together’**, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

- Work with a resident focus
- Support local leaders
- Committed to the borough
- Delivery high performance
- Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

**Our Benefits Package**:
At Oldham Council we offer a great benefits package for our employees, which includes the following:

- 25 days annual leave which increases after 5 and 10-years’ service
- The option to purchase additional annual leave.
- An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
- Discounted gym membership with Oldham Active.
- Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
- Salary sacrifice scheme for home and electronics and Cycle to Work.
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
- Staff recognition and celebration events.
- Peer support groups

**Inclusive Recruitment**:
We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our**Guaranteed Assessment Scheme**.**

**Data and Privacy**:
For details of how we use your data please see our privacy notice.

**Important