Extra Care Administrator

1 week ago

NewtonleWillows, United Kingdom Torus Group Full time

We are an ambitious and well-established housing group with deep roots in our three heartland areas of Liverpool, St Helens and Warrington.

One of the largest landlords in the North West, we have 1,500 staff, manage more than 40,000 homes, support around than 64,000 customers and invest at least £5m a year into local communities and life changing causes.

A social organisation with a commercial focus generating income to drive our activities and deliver lasting change, Torus is a landlord, property developer, commercial contractor and social entrepreneur.

**Support Network - Extra Care**

Our ambitious Extra Care new build programme will deliver 3 state of the art facilities by April 2020. The supporting local authorities will commission experienced registered care providers to deliver care and support 24/7 to enable people aged 55+ to remain independent and living well.

Each scheme will have a dedicated Torus housing team who will work collaboratively with the care provider to ensure all residents are able to access opportunities to actively engaged in social activities and events on their schemes and in their local communities. The schemes include commercially operated bistros and salons which will offer an exciting opportunity for local business to deliver services to residents and people in the surrounding areas.

This is an unrivalled opportunity for the Extra Care staff teams to help shape a successful independent living experience for our residents in ultra-modern environments.

**This is an important role in which you will**:

- Play a key role in providing a customer focussed reception service in an Extra Care Setting.
- Provide an effective administrative support service within the Extra Care Network.
- Work as part of a high performing team to ensure that residents receive high quality care and support services to meet their individual needs.

**To be successful in this role you will have**:

- Evidence of working in the housing and or social care sector.
- Experience of working with older and or vulnerable people within a housing or social care environment.
- The ability to deliver tasks and outcomes within agreed timescales
- Excellent IT skills with good knowledge of Microsoft software inc Excel, word and the ability to learn in-house systems efficiently
- Evidence of operating collaboratively/ as one team to take collective responsibility for overall performance

Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.

In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills - along with a package of benefits that shows how much we value your contribution and care about your wellbeing.

INDLOW

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