Senior Quality Management Lead

Senior Quality Management Lead - South West Prisons

Permanent, Band 8a

Oxleas are looking for an enthusiastic and dynamic individual to join the Quality Management Team and work within a forward thinking organisation that puts quality at the heart of everything we do

The post holder will play a central role in the delivery of the Trust’s quality and governance programme across ten prisons in the South West of England.

This role requires individuals who are driven, ambitious and passionate about the provision of high quality, safe and effective care, with a desire to influence and work in close partnership with clinical and managerial staff.

The post holder will be responsible for providing assurance to the Trust board and will do so by leading on the delivery of the Improving Lives peer review programme. They will triangulate and monitor internal and external intelligence information, including analysing complex data, ensuring shared learning is embedded and that improvements made are sustainable.

The post holder will work to drive continuous improvements in healthcare service delivery, providing direct support to services to transform and improve the quality of service provided. They will also build quality improvement capability through training and coaching staff.

The base for this role will be Pinewood House, Kent but the post holder will be located in the South West, with requirements to attend the base a minimum of four times per year for planned meetings.

**The ten south west prisons are**:
1. HMP Channings Wood
2. HMP Dartmoor
3. HMP Exeter
4. HMP Ashfield
5. HMP Erlestoke
6. HMP The Verne
7. HMP Bristol
8. HMP Guys Marsh
9. HMP/YOI Portland
10. HMP Leyhill
- Oversight of the Quality Control dashboards and performance monitoring
- Provide specialist support to teams undertaking improvement projects, using recognised QI methodology
- Work collaboratively with clinical, non-clinical, corporate and managerial colleagues at all levels within the organisation to identify quality improvement opportunities and share and spread opportunities
- Teach improvement methods and tools
- Undertake analysis of themes and trends from incidents, complaints, audits, etc. Effective processes in place for sharing the lessons across the trust.
- Support the ten prisons in the south west in identifying and monitoring quality measures
- To review inspection reports, providing advice and support on matters affecting compliance
- Leading on the delivery of and implementation of the Improving Lives annual programme
- Application of Quality Impact Assessment’s (QIA’s)
- Support and promote the delivery of shared learning processes across the trust
- Ensure that service directorate action plans to address non - compliance are established and regularly monitored

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

- We’re Kind
- We’re Fair
- We Listen
- We Care

**Quality Management Team mission statement**: “The Quality Management Team exist to inspire and empower the Oxleas community to continuously improve experience and outcomes”.
- Provide expert guidance and leadership to teams to ensure robust systems are in place and that prisons are meeting statutory requirements and clinical governance objectives
- Skills and the ability to manage the quality systems with the objective of ensuring the continual improvement of service effectiveness are embedded and sustained
- Provide support in the measurement and use of data for improvement. Work with teams on the identification, collection, analysis and interpretation of data for use in the monitoring or the impact of the