Day Service Support Worker

**Background**

Branching Out Charity is a day service for adults with learning disabilities and we are looking for an amazing individual to be part of running our day service and help us make a difference to the lives of others.
- Employee assistance program
- Access to national discount scheme
- Employee pension contribution
- Uniform provided
- DBS paid for
- Not for profit charity
- Holiday: 25 days paid pro rata, plus public holidays with the ability to earn extra holiday through length of service
- Industry beating wages
- Excellent training opportunities
- Sociable working hours only
- No Christmas, New Year or Easter working

**34* hours per week, Monday-Friday**:
**Purpose**
To provide person-centred support to the people who use Branching Out.
To follow the support plans of the people we support and promote their rights.
To provide communication that meets the needs of the individuals.
To provide fun/therapeutic and purposeful activities to meet the individual needs**.**

**Deliver organisation values;**:

- Positive communication
- Showing respect in our work
- Commitment to social care and promoting the rights of people with disabilities

**Your responsibilities**
- Provide and develop positive communication with service users promoting a total communication approach to meet the individual’s needs. Using a variety of different communication methods for example Makaton, facial expressions body language, objects of reference, images, and pictures.
- Provide confident communication (verbal, non-verbal and written) to all, that is open, transparent, accurate and professional during all interactions.
- Take personal responsibility to actively promote the rights and wishes of those you support and challenge appropriately.
- Actively contribute in discussions to improve service delivery and service users experience.
- Seek opportunities to understand change a respond positively.
- Demonstrate in practice the importance of reflective practice.
- Work as a team to provide a high-quality day opportunities.
- Promote, enable and advocate for individuals to have active participation in their support (including health).
- Demonstrate a creative and therapeutic approach in your day to day working with service users to enable them to get the most out of their time in service.
- Take active responsibility for the health and safety of your work area and activities you are supporting service users to complete
- Confidently and appropriately raise concerns about quality, safety, and performance.
- Provide a flexible approach to working and meeting the needs of service users.
- This job description is not exhaustive and is only a reflection of the type and range of tasks, responsibilities and outcomes associated with this role._

**Personal Specification**

**Essential**:

- Working with a team
- Working independently
- Work with individuals who may display behaviour that is perceived as challenging
- Working with policy, procedures and agreed ways working
- Following legislation
- Excellent communication skills
- Good computer skills and keen to learn new computer packages
- Good literacy and numeracy skills
- Supporting individuals in all work areas completing practical tasks.
- Understanding of individuals differing needs and person centred working
- To be familiar with Health and Safety legalisation and to promote safe working practices.
- Professional conduct
- Problem solving, with the ability to work through difficult situations seeking support from others as required
- Reflective practice and an understanding of the importance to reflect on own working
- Exercise confidentiality
- Are aware of differences in beliefs, values, attitudes.
- Honesty in all aspects of working life
- Self-motivated
- Positive about responsibility
- Excellent planning and preparation skills
- Ability to manage changes and work flexibly at all times.
- Commitment to training and continue professional development to improve working practice
- Have a positive, can do attitude and are aware of people’s different needs and the needs of all around them
- Possess a genuine strengths based interest in the welfare of the Service Users they support.
- Ensure proactive working and a person centred approach

**Desirable**
- Level 2 NVQ or equivalent in health
- Training in first aid, Manual handling, fire Safety, food safety etc
- Experience working with individuals with learning disabilities
- Experience with administration of medication in line with local policy
- Experience in record keeping
- All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment._
- All staff must respect the requirements set out in the Data Protection Act 1998._
- All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974_
- All staff must carry out all reasonable management instructions._
- To complete this role effectively the post holder mus