Service Administrator
2 days ago
**Service Administrator| Greater London, Orpington, BR6 | Monday to Friday 09:00am-5pm | £30,000 per year**
Based in Orpington, Kent, our client is a well-established Commercial Cleaning Services Company.
Established in 1994, the company has built a reputation that is second to none.
They are a family-run business that is committed to delivering high levels of expertise, dependability and “hassle-free” customer service to both the private and public sector.
You will be a self-starter, eager to drive the expansion of all service divisions for the future whilst supporting the Administration side of the cleaning services and the Washroom division. An understanding of logistics would be an advantage as the roleinvolves route planning for the vehicle fleet.
**What can you expect in return?**
- To join a fantastic company
- To become part of a great team
- To showcase your knowledge and skill set
**Are you the right person for the job?**
- Have excellent attention to detail
- Have sound administration and organisational skills
- Be computer literate (minimum of word/excel)
- Have the ability to communicate with people at all levels
- Be ambitious to learn, develop and succeed
- Be customer focused
**What will your role as a Service Administrator look like?**
- Client Support/Customer Service - Issue product quotations, answer calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads
- Route Planning - daily schedules and reactive jobs for the operatives
- Office Support - Answering telephones, Stock control & purchasing, warehouse conditioning - all products are neatly stored and packed away, take receipt of deliveries and notify members of staff of product delivery, Office refreshment ordering, supportin times of absence or short staffed
- Schedule Planning - Lead Support for the operatives. Daily schedules and reactive jobs for the operatives
- Contracts Management System - Updating of tasks on contracts, supplier orders, attaching documentation to contracts
- Assist Directors and Office Managers with any ad hoc requests
- Area Manager Support - Bespoke order placement, provide quotations, update folders on the server, collate communication & signing in books, co-coordinate the implementation of new contracts on time by ensuring adequate and correct stock is available andadequate teams are mobilised effectively
- Accounts Support - cross check sales & purchase invoices, query & chase invoices outstanding
- Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date
- Attend Operations meetings at Head Office with the Office Manager, current suppliers, operatives and subcontractors
- Establish and manage new supplier leads
- Maintain Business Social Media updates
**What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you
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