School Admissions and Transport Officers

Job Introduction
**Role Purpose**

We have exciting job opportunities to work within the School Admissions Team in BCP Council Children’s Services and are looking for:
Up to two School Admissions and Transport Officers (Band E, permanent, full-time)

The team work together to deliver the following:

- provide access to school places by implementing the school admission process
- supporting parents/carers, local school partners and other agencies by answering queries and providing advice relating to school admissions, home to school transport, current legislation and appeals processes.

**Main Responsibilities**

You will be part of a team of friendly and supportive colleagues, dealing with a high volume of enquiries and working with a range of partners.

We are looking for individuals with a strong commitment to customer care who can communicate in a calm and professional way whilst being sensitive to the issues facing families and colleagues who are requesting information and help.
- A minimum of two A levels or NVQ 2/3 in Business Administration (or equivalent experience).
- Good knowledge of ICT including Excel, Word, Outlook
- Experience of providing administrative support in a busy office environment.
- Experience of liaising with members of the public and staff from all levels of an organisation and providing a high standard of customer care.
- Ability to analyse, compile and present information in various formats including statistical information, reports and meeting notes.
- Be able to prepare engaging presentations using a clear brief.
- Be able to organise meetings including logging requests received, compilation and distribution of paperwork. Keeping accurate notes of discussions and decisions made at meetings.
- Experience of diary management for senior officers.
- Attention to detail with the ability to proofread.
- The ability to work within established process and procedure and to make decisions using criteria and policy.

The role requires excellent organisational and administrative skills, including the ability to plan and prioritise workloads, the prioritisation of non-standard tasks, work accurately, be organised under pressure, work to tight deadlines and be resilient to the demands and pressures of the role.

We offer the opportunity work agilely (e.g. work from home for the majority of the working week) once training and development has been completed.

Interviews will be held on 27 November 2024 at BCP Council, Civic Centre, Bourne Avenue, Bournemouth, BH2 6DY

**About BCP Council**

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

**Our Benefits**

We offer an excellent benefits package to colleagues. Find out more on our website

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2024 or early 2025.