Team Administrator
2 weeks ago
We have a small team who are efficient and proactive in a busy atmosphere looking after 3 main areas, London/Essex and Kent. North East London boroughs of Redbridge, Waltham Forest and Barking and Dagenham.
Estates have a good team and a good atmosphere, we all work very hard as a team to ensure great service delivery for our service users and members of the public.
Organising and administrating effective systems for the Maintenance Team, ensuring that requests for information and/or a service from the team, are dealt with appropriately.
Maintaining at all times a courteous, helpful and polite response to all requests.
To operate the helpdesk, taking calls, logging jobs, closing down with time and costs.
Managing PPMs are sent out and completed on time, filing of compliance certificates/services and quotes and invoices.
To be responsible for the receipt, processing and tracking of invoices to the Maintenance Team. To monitor costs against work carried out and query where necessary to enable jobs to be closed out.
- 1 years experience at Secretarial Administrative/PA Level
- Customer service skills
- Detailed working knowledge of current software packages e.g. Word, Excel, Access, Powerpoint, and Outlook).
- Ability to learn new software packages specific to the role
- Excellent communication skills, both verbal and written
- Excellent liaison skills to enable liaison across a wide range of staff within the organisation and with outside agencies
- Ability to formulate reports and statistical information
- Confidence and ability to deal with a wide range of complaints/problems under own initiative
- Ability to work under pressure
- Understand the need to exercise total discretion, confidentiality and integrity regarding information required as a result of their position within the Trust
- Excellent time management skills
- Enjoys challenging work
- Strives for continuous performance and service improvement
- Committed to working as part of a team
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £3,898 and a maximum payment of £4,967 per annum pro rata).
Please refer to the attached job description and person specification for further details on this vacancy.
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