Mobile Sight Centre Officer

**What difference can NAB make?**

Did you know that every day, 250 people in the UK are told they are losing their sight? Within Northamptonshire alone, there are approximately 30,000 people living with a visual impairment.

At NAB, it is our goal that the world sees sight loss differently. Whether that is through community engagement to challenge and educate people’s preconceptions about what life is like as a visually impaired person, or supporting individuals throughout the county to live fulfilling and independent lives, regardless of whether they are newly diagnosed or have long-term experience with sight loss.

No one should have to face sight loss alone. Let’s face it together.

**Meet NAB**

We are a growing charity devoted to bettering the welfare and circumstance of visually impaired people throughout Northamptonshire. We have 3 hard-working teams that approach their work with humour, fun and compassion for each other and the individuals that we encounter.

This role will see you join our Marketing, Communications and Fundraising team, as a part of our stimulating and varied working environment. Our inclusive team often works on projects involving engagement and collaboration with other organisations, including events, promotions and training talks.

**Mobile Sight Centre Officer**

This broad role will see you independently travel across the county to a breadth of different functions on our mobile sight centre; public events, our social groups, town centres and local villages, where you will function as a vital network for the charity, between fundraisers, service users and colleagues, and becoming a staple of the communities that you visit.

You will provide advice, information and guidance to those experiencing visual impairment, and outreach to other members of the community you visit to nurture support for the charity and build awareness about living with sight loss.

**What does NAB provide?**
- Annual salary review
- Ongoing training for all staff, including comprehensive induction
- 21 days holiday plus bank holidays, pro rata
- long service award 1 day extra holiday for every 5 years worked
- Role-related expenses covered
- Smart health and life assurance package
- Work-based pension

**Job Title**:Mobile Sight Centre Officer

**Responsible to**:Grants Development and Marketing Manager **Responsible for**:N/A

**JOB PURPOSE**:Promote the charity and provide information, advice and the opportunity to purchase specialist aids and equipment people with sight loss, their carers and others, by driving the Mobile Sight Centre (MSC) vehicle to pre-arranged locations across the county and, once at the location, opening and staffing the MSC.

**PRINCIPAL RESPONSIBILITIES**

1. Manage, operate and drive the MSC vehicle to pre-arranged locations throughout the county, to include such things as:

- ensuring the vehicle is kept clean and tidy throughout and only used when roadworthy
- carrying out all recommended daily vehicle checks and maintenance tasks
- arranging for the vehicle to be serviced and maintained in accordance with the manufactures recommendations and, where necessary, likewise repaired
- driving and parking the vehicle in a courteous, professional and safe manner, one that reflects well on the charity and ensures the safety of visitors to the MSC and public

2. When safely parked; open, close and operate the MSC in such a way as to ensure visitors receive a first class, warm, friendly and supportive service that meets their individual needs and enhances the charity’s reputation, to include such things as:

- demonstrating and selling specialist aids and equipment, ensuring at all times that any purchases are appropriate to the customer’s needs
- providing constructive advice and information to blind and partially sighted people and others on a range of issues associated with living with a visual impairment and, where appropriate, proactively referring them on to the charity’s other services
- promoting the work of the charity and, when using the vehicle to support the charity’s marketing and fundraising activities, participating in such activities
- delivering promotional/awareness raising information sessions/talks about NAB

3. Carry out a range of administrative, support and research tasks and keep such records as may be required to operate and maintain the MSC service, to include such things as:

- obtaining/renewing any licences and permissions needed to park-up and operate the MSC at a given location, date and time
- helping in the production and delivery of MSC promotional material and in the identification of suitable locations for the MSC to visit
- monitoring MSC stock and, as necessary, replenishing stock from Head Office supplies
- logging MSC visitor numbers, purpose of visit and aids/equipment sales
- minor repairs to fittings and fixtures within the MSC

4. Undertake any other reasonable duties which may be required from time to time.

**Person Specification**

**Essen