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Medical Administrator
2 weeks ago
**About The Role**:
We are looking for a Patient Administrator to join our Endoscopy team on a 12 month Fixed Term Contract, at our Endoscopy unit in Leicester. As a Patient Administrator with TAC Healthcare, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway. Working alongside your clinical colleagues in a dynamic, fast paced environment, you will also provide administrative support for the endoscopy services we provide.
**What you will do**:
- Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
- Tracking and distributing imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators
- Assisting in the completion of month end administrative procedures for the management team
- Ensuring all patients are invoiced promptly and accurately and that payment is taken on the day, recorded, and banked promptly
**About you**:
- Experienced working in a customer or patient focused environment
- Confident using Microsoft packages and other IT systems
- Strong communication skills, both written and verbal
- The ability to work independently and as part of a multi skilled team
**What's in it for you**:
We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more
In addition to this, we also offer:
- 27 days annual leave (plus bank holidays)
- Generous company contribution pension scheme
- Private medical insurance options
- Life assurance
- Hybrid and flexible working opportunities
- Fantastic learning and development opportunities
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
- Enhanced parental leave
- Monthly award programme and online peer-to-peer recognition
- Long service recognition, with vouchers and additional annual leave
- Refer a friend bonus
- Discounts on InHealth’s healthcare services
- Smart tech, Cycle to Work and thousands of discounts and cashback options
- Paid-for professional memberships and more
**About Us**:
Here at TAC Healthcare, we pride ourselves on being a versatile and flexible healthcare provider, ensuring our patients receive the very best clinical care and treatments. We work closely with the NHS to provide flexible, responsive and crucially, high-quality healthcare, through both insourcing and outsourcing.
Our Endoscopy services are both hospital and community based, and support both NHS and private patients.
