Medical Receptionist

2 days ago

High Wycombe, United Kingdom Fusion Business Solutions Full time

**RECEPTIONIST JOB DESCRIPTION AND PERSON SPECIFICATION**

**Job Title**:Medical Receptionist

**Accountable to**: Practice Manager

**Job Summary**

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

**Primary Responsibilities**

The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Maintaining and monitoring the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Photocopy documentation as required

Data entry of new and temporary registrations and relevant patient information as required(on completion of internal training)

Input data into the patient’s healthcare records as necessary

Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

Manage all queries as necessary in an efficient manner

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Completion of administrative tasks in relation to patient results and letters

**Secondary Responsibilities**

In addition to the primary responsibilities, the receptionist may be requested to:
Partake in audit as directed by the audit lead.

Support administrative staff, providing cover during staff absences, with training.

Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records (on completion of internal training).

Complete opening and closing procedures in accordance with the duty rota

As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

**Job Types**: Full-time, Part-time

**Salary**: Up to £10.50 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: In person

Reference ID: FUS-MED-1

  • Experienced Medical Receptionist

    4 days ago

    High Wycombe, United Kingdom Stirk Medical Group Full time

    Stirk Medical Group, located in High Wycombe, requires a part time medical receptionist to join our friendly team of professionals. This important front desk role is representing the clinic, being the first point of contact for patients and providing admin support for the practice. The successful applicants will need to be able to handle an busy office...

  • Patient-Centric Medical Receptionist

    5 days ago

    High Wycombe, United Kingdom Stirk Medical Group Full time

    A medical clinic located in High Wycombe is seeking a part-time medical receptionist to join their friendly team. This role involves being the first point of contact for patients, managing a busy phone system, and providing administrative support. The ideal candidate has at least 2 years of front office experience, is friendly and approachable, and can...

  • Medical Receptionist

    15 hours ago

    High Wycombe HP XA, United Kingdom MARLOW MEDICAL Full time

    An exciting opportunity has arisen for an enthusiastic individual to work within our Reception Team in a large and progressive GP practice serving 39,000 patients.The role consists of telephone, online and face to face interactions with patients and healthcare professionals. Working closely with our clinical triage team, supporting patients to access the...

  • Medical Receptionist

    2 days ago

    High Wycombe, United Kingdom Carrington House Surgery Full time

    We are looking for an enthusiastic and motivated team player who can work as part of our team, as well as being able to work independently within our busy reception area. We are an 4 Partner, 2 salaried GP Practice with over 10,500 registered patients. Previous experience would be an advantage but not essential. Your role will include greeting visitors at...

  • Medical Receptionist

    2 days ago

    High Wycombe, United Kingdom Fusion Business Solutions Full time

    **RECEPTIONIST JOB DESCRIPTION AND PERSON SPECIFICATION** **Job Title**:Medical Receptionist **Accountable to**: Practice Manager **Job Summary** To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients,...

  • Medical Receptionist

    2 days ago

    High Wycombe, United Kingdom Desborough Surgery Full time

    Desborough Surgery in High Wycombe requires additional Medical Receptionist/Administrators to work between 12 & 32 hours a week. Applicants should enjoy working in a vibrant environment and have good general IT skills. They must be able to provide excellent customer service to our patients and possess the ability to manage and prioritise a busy/varied...

  • Medical Receptionist

    2 days ago

    High Wycombe, United Kingdom Fusion Business Solutions Limited Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the...

  • Medical Receptionist

    1 week ago

    High Wycombe, United Kingdom Riverside Surgery Full time

    An excellent opportunity to work in a friendly, busy GP Practice. We are currently looking to recruit an enthusiastic, hardworking and motivated Medical Receptionist / Patient Advisor to join our dedicated "Front Line Team". Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential as full training will be provided....

  • Receptionist

    2 days ago

    High Wycombe, United Kingdom Desborough Surgery Full time

    Main duties and responsibilities of the post 1. Reception and Admin duties Greet all patients in a friendly, courteous and welcoming manner, whether face to face or by telephone Undertake Admin tasks appropriate to the role, to ensure the efficient running of the practice computer system, carrying out searches, audits and recalls as required. Arrange the...

  • Dental Receptionist

    2 days ago

    High Wycombe, United Kingdom Brightsmile Dental Care Full time

    An excellent opportunity has arisen at our High Wycombe branch for a full/part-time dental nurse, with the 'long-term' in mind, to join our modern bustling mixed NHS/ PVT dental practice. We are looking for someone who is passionate about patient care with a great chairside manner and the ability to interact with patients in a friendly and professional...