Front of House Service Advisor

6 days ago


Cranleigh, United Kingdom CCM Garages Full time

**FRONT OF HOUSE - AUTOMOTIVE**

Position: Front of House / Administrator - Multiple locations

**Salary**: Up to £25,000 per year

Location: Crawley, Cranleigh & Ewhurst - Essential that this is commutable

Hours: 40 hours per week

NO WEEKENDS

Holidays: 28 Days per annum (Includes bank holidays)

We aren't looking for someone with extensive front of house experience as you will be fully trained, we want to hear from people with all backgrounds who think they would enjoy this kind of career.

We’re committed to supporting you to be the best you can be and will offer you excellent career progression and training opportunities. We always encourage in house progression.

**What we offer you**:

- Weekends Off
- Ongoing training and progression
- Company events
- Company pension
- On-site parking
- Referral programme

**What you need**:

- Greets customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting
- Answers incoming phone calls. Directs caller to appropriate department or books in repair/ MOT jobs
- Communicates with callers and visitors in a professional, friendly and efficient manner.
- Obtains basic demographic information about each customer
- Communicates messages to the appropriate parties in a timely manner.
- Types correspondence, reports and other documents.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Maintains a professional appearance.
- Other tasks as assigned
- Be customer focused and a problem solver

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Flexitime
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: On the road



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