Fire & Security Minor Works Engineer

Fire & Security Minor Work Engineer - South Wales

**Marlowe Fire and Security Group** are the fastest growing Fire & Security business in the UK.

Within the group, we are complimented by 8 specialist business groups, allowing us to deliver multi-disciplined Fire & Security projects, installations, minor works, and services to both commercial, private and domestic sectors.

Over recent years, we have won a vast number of new national accounts resulting in immeasurable growth throughout all regions of the country. We are always on the look-out for talented, multi-disciplined, **Minor Works Engineers** to support this ambitious growth.

**Our Systems**

We deliver a full fire and security solution for some of the most well-recognised brands throughout the UK.

**Fire**: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

**Intruder**: Galaxy, Texecom, Scantronic, Menvier, Risco

**CCTV**: Hikvision, Dahua, Bosch, Generic Analogue Systems

**Access Control**: Paxton, PAC. Salto

**The Opportunity**

The position will involve working closely with the Minor Works Team on all projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. Duties will include but are not limited to:

- Liaising with the Lead Engineer on all troublesome sites, including any critical issues.
- Working closely with sub-contract labour and onsite clients.
- Maintaining Fire & Security Systems in your region when demand requires.
- Responding to service calls on all types of Fire & Security systems in line with current standards and customer requirements.
- Maintaining effective communication with customers and schedulers when planning site visits.
- Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
- Take ownership of all customers in relation to all aspects of service delivery.
- Assisting the team in any other works.
- From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated post-code area.

**Requirements**:
**Who are we looking for**

We are seeking someone with a proven record of working on small, medium and large CCTV, Fire, Intruder and Access Systems.
- Knowledge of current industry standards and able to commission multi-disciplined systems.
- Experience of working in a similar role previously
- Self-motivated and able to organise workload, with the ability to work on own initiative.
- Good knowledge of Fire and Security Systems
- Experience of frontline customer contact and delivering exceptional customer service.
- Highly organised, professional and computer literate.
- Full UK Driving Licence.

**Benefits**

**What we offer**

Multi-disciplined Minor Works Engineers are integral to our business, without them, we couldn't support our customers development and growth. We recognise this importance by offering incredibly competitive basic salaries, as well as commission on all installs,overtime, call-out, and travel time.

As part of the Marlowe Fire and Security team you will have access to some great benefits including:

- Competitive & Uncapped OTE through our Engineer Incentive Scheme.
- Company Vehicle and Fuel Card
- Company Tablet and Mobile Phone
- Paid Travel Time
- Overtime - Average overtime earnings of our Minor Works Engineers equates to an average 12.5% of basic salary
- Standby payments for on call support
- Royal London Pension Scheme
- Life Assurance - 4x Annual Salary
- Paid Refer A Friend Scheme
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Additional Day holiday for each full year of completed service
- Development and progression opportunities

**About us**

Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to ourcustomers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, Hadrian Technology, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection.

**Equal Opportunities**:
At Marlowe Fire & Security Group we strive to create a diverse and inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.We are committed to