Business Support Officer

The main duties of the post:

- Undertake quality assurance checks of data submitted by Training Advisors, to ensure accuracy and that they meet programme specifications/audit requirements.
- Input information onto data MIS systems in line with contractual requirements.
- Register learners for the appropriate awarding body in accordance with the relevant awarding body requirements.
- Track and monitor learner achievements, certifications and manage any re-sits required.
- Assist in the process for the receipt, processing and distribution of certificates and/or awards from the awarding bodies.
- Assist with the development and maintenance of an effective archiving system for the relevant MIS, Financial and Administrative information in line with contractual and legal requirements.
- In conjunction with the Finance and Monitoring Officer, undertake the efficient and effective operation of the purchase requisition, ordering and invoice/billing processing systems.
- Process training requests and liaise with tutors to plan and organise training requirements. Ensure tutors are provided with information on course attendees.
- Provide administrative support for centre training activities, including completing ID checks, setting up exams, invigilating exams and being responsible for distributing results.
- Maintain the efficient and effective operation of the charging system for internal and external transactions.
- Process invoices and update spreadsheets with all orders, invoices and salary costs.
- Be responsible for the efficient and effective operation of the weekly payroll for learners.
- Access Learner Registration Service, LRS, to ascertain or create a Unique Learner Number, ULN, for each new starter.
- Contribute to the development and review of appropriate MIS procedures and documentation in line with contractual requirements.
- Follow internal/external procedures for the submission of data to lead project teams against a set timetable, addressing validation errors where identified.
- Monitor and reconcile data and filter reports.
- Consult with colleagues to provide information in relation to queries from learners, parents and employers.
- Liaise with the Finance and Monitoring Officer to ensure all information is current and relevant in support of MIS, Finance and Administration.
- Prepare, maintain and issue MIS/Finance reports as required by the Service within agreed timescales.
- Develop and maintain master templates for all Administrative, Financial and MIS procedures undertaken within the Skills and Training.
- Ensure, where necessary, the appropriate cover for the duties of the clerical receptionist/administrator.
- Maintain and update websites and social media.
- Manage the generic S&T inboxes and forward queries to relevant team members.

You will have experience in/of;
- Minimum of 1 years’ experience of budgeting and financial analysis, income/expenditure recording, ledger maintenance and operating computer systems.
- The ability to audit and process financial information. To fully utilise spreadsheets to record, update information and data.
- Minimum of 1 years’ experience at dealing with enquiries both face to face and through virtual and written communication methods and delivering excellent Customer Service.
- Basic awareness of Health & Safety at work in an office environment.
- Knowledge of financial systems.
- Basic understanding of work based learning programmes, and the systems and processes in delivering courses to learners and qualifications

Ideally you will;
- 4 GCSE’s grade A to C or above, including English Language and Mathematics, or a qualification of a comparable level (eg. Essential Skills Wales Communication Level 2, Essential Application of Number Skills Level 2)
- Appropriate professional qualification such as NVQ Level 3 in Business Administration or equivalent, or able to demonstrate competence through experience.
- An accounting qualification such as AAT or equivalent

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: £25,545.00-£28,770.00 per year

Work Location: In person