Recoveries Paralegal

Are you looking to start your legal career? Do you have a genuine interest in law? Would you like to work for a progressive Company that looks to promote from within at every opportunity. If so, then this might be the role for you.

Our Paralegal role is a starting role for most employees with no or little experience. It allows you to understand the business, the way files are conducted, gives an understanding of the pressures involved in future roles such as carrying your own caseloadand hopefully acts as a springboard to a long legal career.

We are looking for a Paralegal to join our Recoveries Team where you will undertake a variety of tasks to support the members of the team in achieving client KPI's and SLA's

This role is a hybrid role with a mixture of home and office working.

Primary location for this role is Parklands, Bolton office

**Key Accountabilities**:

- Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnelmandates; booking Counsel for hearings and conferences; and appointments with experts.
- Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
- Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
- Diarising and updating CRU
- Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:

- Complete initial steps in recovery of our Client’s outlay and collate the outcome
- Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
- Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
- To ensure compliance with the SRA Code of Conduct 2011
- Adhere to the Keoghs Values

**Working Hours**

35 hours per week

Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.

Primary location for this role is Parklands, Bolton office

**Recruitment Criteria**:

- Experience of working in a legal environment is desirable
- Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
- Dealing with calls and enquiries from customers, suppliers and/or the public
- Gathering and recording information
- Proficient in MS Office (notably Excel, Word and Outlook)
- Proficient in the use of alpha numerical filing systems

**What you can expect from us**:

- A learning culture with employee development at the heart of the people development pathway
- Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
- Health Cash Plan
- Death In Service - after 1 year
- Pension Contribution
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Car Parking Scheme*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- Flexible Working
- 20 days holiday plus 8 bank holidays

Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. Thisenables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
**Values**

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
**Keoghs Values**

We listen, are down to earth and supportive

We work together towards a common goal

We’re friendly with a can do attitude

We care about our clients

We evolve

We’d like to take this opportunity to thank you for interest in this position and in our organisation.