Business Support Officer

4 days ago


Fulbourn, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

An opportunity has arisen for a full time Business Support Officer with the CPFT Operations Hub. While the working hours are currently Monday - Friday, there may be a requirement to include some weekend working in the future.

We are a small team of 3, predominantly working within the Older People, Adults and Community (OPAC) directorate working alongside services to support patient flow if required, provide snapshot data daily and as required for capacity and demand for services. We collate the trustwide surge and escalation documentation; the Operations Hub is also the main point of contact for system wide escalation regarding patient flow through acute and community services.

We are looking someone with a meticulous approach and attention to detail, able to work independently and often to tight deadlines. Good Microsoft skills are essential, specifically Excel/Teams skills and experience are a crucial part of this role.

Main duties include, maintenance of our patient tracker lists; daily preparation of Trust, Directorate & System wide submission documents; accurate and succinct minute taking during patient flow discussions; administration and accurate recording of data following daily/weekly patient flow calls; maintenance of Teams pages; supporting in-patient rehab wards and our Health Interim team around admissions/discharges, plus a number of ad hoc admin duties as required.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.



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