Part Time Administrator

**Post Title: Part time Administrator**

**We're looking for a part time Administrator to join the team here at balmoral court.**

**Thursday & Friday 8am
- 5pm weekly.**

**Reports To**:

- Business Manager
- Home Manager

**Key Task**

To assist with and maintain the administrative areas to ensure the smooth running of the home.

To promote and display a professional image commensurate with the high standards of the Crown Care Group.

In conjunction with the wider care team to adhere to the home’s philosophies and goals and statement of purpose.

**Key Areas**
- Compliance
- Health and Safety
- Administrative duties
- Communication
- Training and development
- General duties
- Key skills and specification

The following lists the Key Areas for which you are responsible and accountable. They are not totally exhaustive and your support is required in developing your Job Description.

**Compliance**
- To comply with the Health and Social Care (Safety and Quality) Act 2015, including NICE guidelines, fire safety regulations, COSHH regulations, RIDDOR, infection control, first aid, moving and handling regulations and regulatory requirements for medical equipment and devices.
- All employees of the Crown Care Group are required to respect the confidentiality of all matters relating to the business of the home and in relation to the service users and their family and friends. Employees must therefore respect the requirements of the Data Protection Act 1998.
- Employees must ensure they are fully aware of their responsibilities under the Health and Safety at Work etc. Act 1974 and ensure that safe working practices are followed at all times.
- To fully comply with all Crown Care policies and procedures.
- At all times to uphold and promote the privacy, dignity, independence, safety and welfare of all services users and your own conduct in accordance with the Crown Care Group’s high expectations.
- To ensure the standards of the Care Quality Commission and Local Authority Contracts specifications and Safeguarding regulations and principles are upheld.
- To ensure Quality Assurance documentation is completed as per the Crown Care quality framework audit tool.
- To take responsibility for the maintenance of your own professional knowledge and to utilise this knowledge within the scope of your role.
- To display a professional attitude and encourage professional relationships with all grades of staff.

**Health & Safety**
- To report immediately to the Home Manager or person in charge any illness of an infectious nature or accident incurred by a service user, colleague, yourself or another.
- To understand and ensure the implementation of the Home’s health and Safety, infection control and hygiene policies as well as the emergency and fire procedures.
- To report to the home Manager or handyperson any faulty appliances, damage furniture or equipment or any potential hazard.
- To promote safe working practice in the home.

**Administrative duties**
- To assist and support the home’s Manager with all administrative duties.
- To ensure all mail is opened, date stamped and dealt with, under the guidance of the home’s Manager.
- To ensure all information required by the home is prepared within the required timescales, such information to include payroll, expenses, petty cash, debtors control sheet, purchase orders, collated and authorized invoices and all other date required on Cool Care system.
- To ensure that purchase order sheets are made available weekly.
- To maintain close liaison with the Home’s Manager with regard to service users’ fee accounts.
- To maintain, if appropriate, service users personal allowance accounts.
- To complete admission sheets and ensure funding is in place. Close liaison with the service user, their family and social services must take place to ensure paperwork is completed and payment methods are agreed and implemented.
- To ensure the home’s Manager supplies you with the relevant information on any admissions and discharges.
- To be responsible for all petty cash transactions and complete weekly reconciliation.
- To assist the home’s Manager with the recruitment and selection of employees.
- To ensure all personnel files are regularly updated and stored in accordance with data protection guidelines.
- To ensure service user administration files are regularly updated and maintained in accordance with the service user’s needs. In addition, service user files should be stored in accordance with data protection guidelines.
- To ensure maintenance contracts are current and relevant documentation is filed in an easily accessible form.
- To ensure telephone calls are answered promptly, professionally and courteously, and any queries are dealt with promptly.
- To deliver telephone training to those staff identifying this as a training need.
- To ensure brochure packs are available at all times.
- To maintain all information required on Cool Care system.

**Training and Develop