Event Executive

2 weeks ago

Heathrow, United Kingdom Sheraton Skyline Hotel Full time

***

**Specific Duties**

The Event Executive:

- Is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales.
- Provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills.
- Prepares all group and event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre -event, during event and post event.
- Recognizes opportunities to maximize revenue, conversion and drive repeat business.
- Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.

In Sales and Events, we strive to make a lasting impression when working with our clients.

**Guest Satisfaction**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
- Provides excellent customer service. Ensures all associates involved in and group and event or booking understand expectations and parameters.
- Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
- Conducts pre
- and post-event meetings as required to review/communicate group needs and feedback.
- Actively solicits feedback from the hotel departments to identify areas for improvement to enhance the Event Planner’s experience.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Other**:

- Perform other related tasks as assigned by management.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Job Types**: Full-time, Permanent

**Salary**: £22,660.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Private dental insurance
- Sick pay
- Wellness programmes

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Event Management: 1 year (required)

  • Event Executive

    2 weeks ago

    Heathrow, United Kingdom Sheraton Skyline Hotel Full time

    *** **Specific Duties** The Event Executive: - Is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales. - Provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills. - Prepares all group and event documentation...

  • Event Executive

    2 weeks ago

    Heathrow, United Kingdom Sheraton Full time £26,700 - £40,000 per year

    POSITION SUMMARYAn exciting Events role in the hotel's Sales & Events team with the primary responsibility of assisting new and existing customers with their enquiries for conferences, meetings, events and group bedrooms. This role is suitable for candidates with a passion for customer service as engagement and attentiveness is key, and who can demonstrate...

  • Membership & Career Executive

    5 days ago

    Heathrow, United Kingdom Trinity Resource Solutions Full time

    We are recruiting for an amazing opportunity for a Membership & Careers Executive to join our exciting client based in Heathrow working within the Aviation industry. Our client are looking for an individual who wants to take their career to the next or a graduate looking to kick-start their career! If you're looking for a role working within a vibrant...

  • European Multimodal Sales Executive

    1 week ago

    Heathrow, United Kingdom Heathrow Personnel Full time

    **NEW POSITION ** My clients a growing events freight forwarder based within the Heathrow are seeking A Sales executive which will involve seeking and promoting a European and UK Freight service. Managing sales and clients. **Duties would include**: - To seek new business leads - To meet with new and existing clients (Selling Road, air and ocean) - Import...

  • Operational Safety Executive

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    Operational Safety Executive Do you put Safety and Security at the heart of all you do? Are you an effective communicator? Do you possess the ability to drive a safe and secure operation at Heathrow? If so, then we would like to hear from you. We’re looking for Operational Safety Executives to join the Heathrow Safety & Security Team, providing...

  • Brand Executive

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...

  • Leadership Learning Support Executive

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    Are you a passionate problem solver? Can you enable others to find solutions? Are you interested in helping equip leaders across British Airways with the right skills to enable them to be the best at their jobs? If the answer is yes, then come and be part of this new and exciting initiative. This is a key time to be joining British Airways as we Build a...

  • Resource Delivery Executive

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    Resource Delivery Executive This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If...

  • Resource Planning Executive

    2 weeks ago

    Heathrow, United Kingdom British Airways Full time

    Resource Planning Executive This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If...

  • Lounge Business Executive

    4 days ago

    Heathrow, United Kingdom British Airways Full time

    This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...