IT Technical Support Apprenticeship

2 days ago


Gillingham, United Kingdom Intequal Full time

**Vacancy Overview**:
As an apprentice, you will work in a small but busy IT support team. Daily activities include supporting all the dental surgeries we support for their IT function. This can be both software and hardware using remote support software.

**Working Week**:
Monday to Friday. 9.00-17.30.

**Weekly Wage**:
£13000

**Detailed Job Description**:
An exciting apprenticeship opportunity has become available with a chance to work alongside a leading dental company, helping provide IT infrastructure and digital imaging solutions.
We are looking for an enthusiastic individual with existing IT knowledge, looking to progress their career, and grow within the company.
Some of the daily activities are but not limited to
- Making inbound/outbound calls.
- Resolving/fixing general IT issues and imaging issues.
- Attend apprenticeship training and complete Exams within the apprenticeship scheme.
- Work as part of team to meet client needs.
- Run diagnostics to find problems with software and hardware.
- General administrative duties
- Manage/create Backups/patch jobs.
- Shadow field engineers on site visits.
- Provide support for Windows OS (7, 10 and Server 2008, 2012, 2016 and 2019) and Mac OS.

**Skills Required**:

- Basic experience with Microsoft products.
- General IT knowledge

**Personal Qualities**:

- Team player
- Positive attitude
- Confident when making/receiving phone calls.



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