Lead Senior Support Worker

It’s all about offering support for life within a vibrant community, where care can be provided but an individual’s needs and lifestyle can continue to be enjoyed. A place our customers can call ‘home’ and relationships between our customers and support workers blossom. Our staff, customers and families work together to create purpose and meaning to the day where there is a feeling of security and experience, a sense of Belonging.

Many of the individuals we support will be living with dementia and may also have profound physical disabilities. Although you will be supporting people to retain or regain as much independence as possible, in practice you will need to be able to provide day to day support with personal care as well as domestic support with shopping, cooking and cleaning, much like you would do in your own home

There will be no such thing as a typical day for the support worker who is willing to go that ‘extra mile’. As well as being a truly caring person, you will need to be friendly and enthusiastic, prepared to experiment and find different ways of doing things and always act as a professional.

This is truly a wonderful opportunity, so if you have a passion to care and always place the customer at the heart of everything you do, we’d like to hear from you.

Belong has excellent learning and development opportunities in place to help you do so, plus a range of attractive benefits.

Rate of pay for this role is £11.25 per hour, days or nights.
**Requirements**:
Essential
- Demonstrates personal qualities to deliver belong vision and values with an excellent customer care focus
- Communicates clearly and concisely using a range of methods to a variety of people with different needs and abilities
- Ability to build positive and productive relationships with customers, colleagues and other professionals
- Experienced in leading a team and conducting team meetings; ensuring the customers’ needs are met and team goals are achieved
- Experience of performance management and developing teams and individuals to ensure excellent customer service
- Prioritises own and others’ work, ensuring completed to the required standard and with limited supervision
- Advanced assessment and care planning skills
- Experience of providing support for people with dementia, disability or a long term illness in a health/social care environment
- Excellent understanding of risk management, assessing risk versus the benefits to a customer’s well-being and minimising risks
- Understands, and is able to coach team members to adapt, communication when hearing, sight and/or mental faculties are impaired
- Able to coach team members on how ageing and disability may impact on individuals and those significant to them
- Experienced in the administration of medication
- Ability to undertake moving & handling of people and loads, which may involve using specialist equipment
- Reliable and able to fulfil contracted hours and work patterns e.g. days, evenings, weekends, nights etc.
- Proficient in the use of Microsoft office (Word, Excel, Outlook)
- Diploma/NVQ 4 in Health and Social Care or equivalent or working/prepared to work towards

Desirable
- Ability to undertake domestic tasks including food preparation, cooking and cleaning for groups of people
- Holds a current driving license and access to a vehicle

We have a statutory duty post the 11th November 2021 to only permit access to our Care Village, to those people who are fully vaccinated against COVID-19 unless they meet one or more of the exemption criteria as per the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021. All roles at Belong will have an element of working or attending training in one of our Care Villages. Offers of employment inside our Care Villages, Belong at Home and head office will be made conditional where upon production of evidence to demonstrate you are fully vaccinated with an approved Covid-19 vaccine or evidence of medical exemption and such offers will be withdrawn if this evidence is not produced.

All interviewees are to confirm verbally prior to interview either a valid medical exemption certificate or can provide a Covid passport on the day of interview or will not be able to conduct the interview on site.
**Benefits**

Our Benefits
- Paid DBS*
- Enhanced pay for Bank Holidays
- 5.6 weeks holiday (pro rata for part time)
- Every other weekend off
- Real Living Wage regardless of age
- Medi cash
- Refer a friend scheme
- Death in Service payment to a beneficiary of your choosing
- Paid induction (3 days 9am to 4.30pm) & paid training on site
- Access to on site gym
- Subsidised meals in our Bistro
- Marvellous mealtimes - a freshly prepared meal provided when you dine with your residents
- Access to Employment Assistance programme
- Confidential Counselling, Mental Health, Finance support
- Full PPE and LFT & PCR tests provided on site
- Access to Gain a NVQ
- Career Progres