Customer Services Coordinator

1 day ago

Haywards Heath, United Kingdom Thriiver Ltd Full time

Thriiver are looking to expand their team of award-winning coordinating advisers providing specialist support to disabled and nondisabled people in the workplace, throughout the United Kingdom.

We are looking for talented, enthusiastic and self-motivated individuals who will be able to work both as part of a growing team of specialists providing information, advice and guidance to our expanding customer base.

The role also includes identifying our products and training services from Thriiver’s wide-ranging support to help individuals overcome their work-related or employment needs.

The full-time role will be based in our head office in Cuckfield, West Sussex with an additional opportunity to work from home where appropriate.

The salary for this opportunity with Thriiver will be £23,000-£25,000 depending on experience.

**Key Responsibilities**:

- Administration, including processing orders
- Building relationships with new and existing clients
- Supporting our marketing teams’ activities
- Creating and sending quotations to clients
- Liaise with customers/employers to book training and coaching sessions.
- Diary management.
- Maintain accurate customer records.
- Provide statistics and MI on workplace activities.
- Support the production of training material.
- Support the provision of products and services directly to customers or employers.
- The promotion of Thriiver products and services
- Excellent written and verbal communication
- An outstanding and confident telephone manner
- Able to work in a fast-paced environment under pressure
- Work to clear guidelines and stringent KPIs
- Outstanding administrative abilities
- A positive and enthusiastic attitude
- Disability awareness, in particular neurodiverse conditions
- Great attention to detail.
- The ability to work as part of a busy team and be able to perform independently of others when required.
- Own transport as location is remote

The salary for this opportunity with Thriiver will be £23,000-£25,000 depending on experience.

**Additional benefits include**:

- A company financial bonus scheme.
- Ample on-site parking.
- Homeworking.
- Company team events.
- Full training and ongoing continuous professional development.

Thriiver is proud to be a DWP **Disability Confident Employer.**

At Thriiver we embrace diversity and we recognise the value of everyone.

The post is held with Thriiver Ltd Registered in England and Wales.

Company Number: 03415976

Registered Address: The Courtyard, Holmsted Farm, Staplefield Road, Cuckfield, West Sussex, RH17 5JF

**Own transport is required due to the office’s remote location.**

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Haywards Heath RH17 5JF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Services: 2 years (required)
- Diary management: 2 years (required)

Work Location: Hybrid remote in Haywards Heath RH17 5JF

  • Customer Services Coordinator

    3 days ago

    Haywards Heath, United Kingdom Thriiver Ltd Full time

    Thriiver are looking to expand their team of award-winning coordinating advisers providing specialist support to disabled and nondisabled people in the workplace, throughout the United Kingdom. We are looking for talented, enthusiastic and self-motivated individuals who will be able to work both as part of a growing team of specialists providing...

  • Service Coordinator

    2 weeks ago

    Haywards Heath, United Kingdom Office Angels Full time

    **Job Role**: Service Co-ordinator **Location**: Haywards Heath **Salary**: £27,000 per annum **Hours**: Monday to Friday, 9am - 5pm (35 hours per week) **Benefits**: 8% company pension contribution, Annual performance related bonus, Annual pay review, Generous holiday entitlement Office Angels are working closely with the Hiring Manager to on board an...

  • Customer Service Executive

    1 day ago

    Haywards Heath, United Kingdom Collinson Group Full time

    **Job Title**: Customer Service Executive **Location**: Friendly Open plan contact centre based in Haywards Heath. Local to main transport links (3-minute walk from Haywards Heath main train station) **Salary**: Competitive **Job type**:Permanent/Full-time - 37.5 hours across 7 days a week. Flexibility to work hours at the weekend and Bank Holidays is...

  • Customer Service Administrator

    2 weeks ago

    Haywards Heath, United Kingdom Page Personnel Finance Full time

    The role will support the Customer Service Team and liaise with Customers regarding their orders. **Client Details** The Client is a family-run manufacturer based in Balcombe producing bespoke high-end items. **Description** - Ensure the smooth running of the post-sales customer experience by supporting the team in all their daily activities. - Assisting...

  • Scheduling Coordinator

    7 days ago

    Haywards Heath, United Kingdom Clearwater People Solutions Full time

    Our client is currently recruiting for a ​Scheduling Coordinator to join their growing team. The Scheduling Coordinator will be responsible for facilitating the overall customer service, and scheduling in services for end customers. Key Responsibilities for the Scheduling Coordinator Building, managing and updating schedules in a dynamic, fast changing...

  • Scheduling Coordinator

    3 days ago

    Haywards Heath, United Kingdom Clearwater People Solutions Full time

    Our client is currently recruiting for a ​Scheduling Coordinator to join their growing team. The Scheduling Coordinator will be responsible for facilitating the overall customer service, and scheduling in services for end customers. Key Responsibilities for the Scheduling Coordinator Building, managing and updating schedules in a dynamic, fast changing...

  • Scheduling Coordinator

    1 week ago

    Haywards Heath, United Kingdom Clearwater People Solutions Full time

    Our client is currently recruiting for a?Scheduling Coordinator to join their growing team. The Scheduling Coordinator will be responsible for facilitating the overall customer service, and scheduling in services for end customers. Key Responsibilities for the Scheduling Coordinator Building, managing and updating schedules in a dynamic, fast changing...

  • Scheduling Coordinator

    3 days ago

    Haywards Heath, United Kingdom Clearwater People Solutions Full time

    Our client is currently recruiting for a Scheduling Coordinator to join their growing team. The Scheduling Coordinator will be responsible for facilitating the overall customer service, and scheduling in services for end customers. Key Responsibilities for the Scheduling Coordinator Building, managing and updating schedules in a dynamic, fast changing...

  • Medical Assistance Coordinator

    7 days ago

    Haywards Heath, United Kingdom Collinson Full time

    **Main Purpose of Job** Collinson provides call handling for assistance from holidaymakers and business travellers across the globe. The role of the Assistance Coordinators will be responsible for effectively and professionally managing assistance cases falling within their level of authority in line with service standards, and various applicable procedures...

  • Customer Service Manager

    2 weeks ago

    Haywards Heath, United Kingdom Travail Employment Group : Burgess Hill Full time

    **Job Title: Customer Service Manager** Location: Haywards Heath Hours: Monday to Friday, 9am - 5:30pm **Salary**: £32,000 - £42,000 + bonus Benefits: 20 days holiday increasing with length of service up to a maximum of 24, charity day, private medical, staff discount, flexi-time We're delighted to be supporting our client, a highly successful luxury...