Receptionist/administrator

**Job Purpose**: A Receptionist is to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. You will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

You should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management are essential for this position. This role may require flexibility.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

**Responsibilities**:

- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answer, screen and forward incoming phone calls
- Ensure reception area is clean, tidy and presentable at all times
- Ensure cloakrooms are stocked up
- Ensure kitchen is stocked up with refreshments
- Receive, sort and distribute daily mail/deliveries
- Scan to network folders and rename daily post
- Maintain office security by following safety procedures and controlling access via the reception desk
- Check and Order office stationery supplies
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

**Essential Requirements**:

- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: One location