Clinical Support Desk Practitioner

2 days ago

Milton Keynes, United Kingdom Connaught Resourcing Full time

Connaught Resourcing is partnering with a large NHS Ambulance Trust whose services cover Berkshire, Buckinghamshire, Oxfordshire, and Hampshire.

We are looking to recruit reliable and enthusiastic Nurses and Paramedics to join their motivated, friendly, and hardworking team of Clinical Practitioners based in Bicester, Oxfordshire to support the smooth running of the 999 service.

**The Role**

**The role will involve you using your clinical judgement and extensive knowledge to carry out complex clinical assessments over the telephone.** You will be required to deal with sensitive information whilst providing appropriate advice andinformation to the patients in line with the clinical assessment software, care pathways, the latest evidence-based research and current clinical guidelines. You will be supporting whole system healthcare, working with partner organisations to assess needsand plan care for communities and individuals.

Working as part of the team on the Clinical Support Desk you will be working in the live ambulance control centre alongside Call Takers, Dispatchers, and other NHS professionals. You will be directly involved with live emergency calls helping with patientassessments and supporting nonclinical colleagues as well as road staff.

You will be required to demonstrate excellent communication skills with a broad range of patients, family members and other healthcare professionals, often exploring and resolving complex clinical and social issues. Balancing the needs of our individualpatients with the availability of resources and demand on the Service requires critical thinking and problem-solving skills, team working, innovation and good IT skills.

We are offering a variety of hours from a minimum of 20 hours a week up to Full Time hours of 37.5.

**Requirements**:

- NMC / HCPC registration
- **Flexibility**to work a variety of shifts which may include nights, weekends, bank holidays and religious holidays.
- **Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care**:

- **Extensive clinical knowledge, decision making and triaging experience**

**Benefits**
- Basic salary £31,365 - £37, 890 pro rata
- Unsociable allowances:

- All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am - Time plus 30%
- All day Sunday and public holidays (midnight to midnight) - Time plus 60%
- Generous holiday allowance
- Providing a Nationally recognised Pathways License
- Continued support and development from the in-house education team
- Additional CPD training Opportunities and access to educational qualifications
- Occupational Health support along with an Employee Assistance Programme
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing
- Uniform provided
- Enrolment in the NHS Pension Scheme

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and whererequired an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

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