Technical Support Co-ordinator

2 weeks ago

Horsham, United Kingdom Global 4 Communications Limited Full time

Technical Support Co-Ordinator

**Salary**: £21,000 - £24,000 (dependent on experience)

Hours: Monday to Friday 08:30 - 17:30

Location: Horsham, West Sussex - Hybrid working options available

**Who Are We?**

Global 4 deliver a range of services to business clients across the whole of the UK, from cloud telephone systems, data connectivity and mobiles through to gas & electricity. As a forward-thinking business utilising the latest technology, Global 4 support a wide range of clients employing between one employee and thousands

Our class-leading service is unparalleled, and our proposition enables us to welcome hundreds of new customers every year whilst retention is at an all-time high. Our business continues to grow, and we need like-minded, hard-working, and adept individuals to support this growth.

Need more proof? Our Trustpilot ratings proudly sit at 5 stars in demonstration of customer satisfaction whilst our internal processes and security are backed by ISO 9001 and 27001 accreditations

**What benefits will you receive?**
- 50% off our Broadband & Utility packages, completely **free** after two years
- 33 days holiday allowance including bank holidays
- 5 additional days leave granted based upon length of service
- £250 Bright Ideas Scheme & £1,000 Refer A Friend Scheme
- Kudos Employee Recognition Scheme - Including trips abroad
- Buy & Sell holiday allowance scheme
- Friday drinks fridge
- Fun incentives

**What will you be doing?**

As an integral part of the team, the Technical Support Co-Ordinator in Global 4 will never have a dull day There are plenty of different tasks to perform that keep your role fresh and exciting These include:

- Liaise with all internal departments to ensure our client experience is as smooth as possible
- Work closely alongside existing Operations Administrators to ensure harmonious completion of tasks
- Monitor and log customer fault tickets - liaising with sales team and service desk.
- Monitor and manage central mailboxes with incoming queries and requests, ensuring supplier updates are added to relevant tickets promptly.
- Attend Operational meetings, actioning minutes and distributing action points
- Booking work-based activities and meetings, including quarterly engineering meetings, hotels, etc.
- Raising purchase orders where necessary and subsequent actions to conclude
- Diary Management including the scheduling of meeting rooms for internal meetings for the team
- Provide back up to support to the delivery function, including suspensions and ceases
- Engage with customers to confirm faults are resolved, ensuring user fields are accurately updated
- Carry out pre-site visit calls, ensuring safe environment for G4 engineers

**What do we need from you?**
- 12 months’ proven administration experience
- Exceptional organisational skills. This includes prioritisation of workload
- Strong interpersonal skills to integrate to the team
- Excellent communication and listening skills
- Strong IT Skills including MS Office
- Ability to multi-task and work in a fast-paced environment
- Strong attention to detail.
- Excellent numerical skills

  • Service Co-ordinator

    7 days ago

    Horsham, United Kingdom SMT Full time

    Do you have excellent planning, organisation and scheduling skills? Are you looking for a challenging position within a fast-paced environment? Our offices in **Horsham**are looking for a **Service Co-ordinator** to assist the Service Delivery Manager in carrying out the duties necessary in supporting the service department. This position offers a...

  • Customer Service Co-ordinator

    2 weeks ago

    Horsham, United Kingdom Mackenzie Jones Full time

    The Organisation A rapidly expanding FMCG organisation based in the West Sussex region seeking to recruit a Customer Service Co-ordinator to join their team. The Role The Customer Service Co-ordinator will be accountable for improving customer satisfaction and will seek to ensure the continual improvement of Business methods. You will work collaboratively...

  • Admin Team Co-ordinator

    2 weeks ago

    Horsham, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    An excellent opportunity has arisen for our Assessment & Treatment Service in Horsham for an Admin Team Co-Ordinator/Team Secretary. The Admin Team Co-Ordinator part of the role will be responsible for co-ordinating the small team of team secretaries and conducting Supervision and Annual Appraisals The Team Secretary part o f the role will provide a full...

  • Facilities Co-ordinator

    2 weeks ago

    Horsham, United Kingdom Sussex Police Full time

    This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions. Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions. Division / Department - Estates and Facilities Management Grade...

  • Lifestyle Co-ordinator

    1 day ago

    Horsham, United Kingdom Care UK Plc Full time

    Overview37.5 hours per week - Alternative Weekend Working RequiredRole and ResponsibilitiesAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle Co-ordinator. Variety, fun, and a rewarding career is what you can...

  • Lifestyle Co-ordinator

    2 weeks ago

    Horsham, United Kingdom Care UK Full time

    37.5 hours per week - Alternative Weekend Working Required Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Lifestyle Co-ordinator. Variety, fun, and a rewarding career is what you can expect. We are looking for people to...

  • Facilities Co-ordinator

    2 weeks ago

    Horsham, United Kingdom Sussex Police Full time

    Division / Department - Estates and Facilities Management Grade - Grade 7 Status - Full Time Contract Type - Permanent Salary Grade Range - £24,462 - £26,487 Working Hours - 37.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Horsham **_The starting salary for this role will usually be at the bottom of the salary range and will...

  • Digital Marketing Co-ordinator

    2 weeks ago

    Horsham, United Kingdom Trimbio Ltd Full time

    **We require a full time Digital Marketing Co-ordinator / Designer for our medical servicing and supplies business in Foundry Lane, Horsham.** **Essential Skills / Duties** - Experience of content management for website & social media & print - Experience of building rich content pages using a CMS - Experience of setting up and testing complex cart rules...

  • Voc. Rec

    1 day ago

    Horsham, United Kingdom The Disabilities Trust Full time

    **Vocational & Recreational Activities Co-ordinator** **Kerwin Court - Horsham** **£19,328.40 FTE** **35 Hours per week - Monday to Friday 08.00-16.00** **Why join us?** **Brainkind is a charity that aims to improve the lives of people** **with brain injuries in the UK.** Our assessment centres, rehabilitation units and hospitals use expert...

  • Marketing Co-ordinator

    6 days ago

    Horsham, United Kingdom A24 Group Full time

    We are looking for a Marketing Co-ordinator to cover a period of maternity cover at Leonardslee Lakes & Gardens to assist in the development and implementation of the company’s marketing planning to align with brand goals and strategy. **RESPONSIBILITIES** - Support the Marketing Manager in creating, developing and implementing the marketing plan. -...