Member Services Advisor

2 weeks ago

Canterbury, United Kingdom Canterbury Christ Church University Full time

**Member Services Advisor**:
**Job description**
- An incredible opportunity at Canterbury Christ Church University’s Sport and Active Health department for a Member Services Advisor.
- Help make a difference for our University Students and Staff
- Sell memberships, take bookings and greet members
- Help to facilitate sport sessions and fixtures
- Promote our services and encourage participation
- At Christ Church we care about sport, health, and fitness. We have invested in multi-million-pound facilities, including our University Sport Centre with a double sports hall, state of the art spin studio, gym and fitness facilities. Our gym is packed with modern fitness equipment, and we offer a wide range of fitness classes, personal training and an exercise referral service. We also deliver amazing programmes and interventions for physical activity and wellbeing, including an innovative mobile app that tracks steps and rewards with prizes
- We run academic sessions, sports team training sessions and fixtures at polo farm sports centre and the University’s sports centre as well as at Stodmarsh playing fields. All of which require our staff to cover and assist.

**Incredible Perks**
- At Canterbury Christ Church University, we offer a huge range of discounts and perks to staff who join our team. Including:

- Free gym membership
- Personal Training opportunities
- Staff are able to purchase a TOTUM (previously NUS Extra) card that offers a range of savings, from Amazon to PrettyLittleThing and Asos to Zizzi’s
- Development and training opportunities
- Free eye tests through our eye care scheme
- And much more

**The Role**

Member Services Advisors are the face of our department and work on the front line with the University’s students, staff and members. You will be actively engaged in the promotion of our services and encourage people to get involved. Our Member Services Advisors greet clients at the Sports Centre reception, provide information through a variety of media channels, sell memberships, take bookings and maintain records.

**The Person**

We would love to see people with a passion for sport, health and fitness, with good organisational skills and who are naturals at engaging people. You should be confident with IT, including experience with excel, word and power point. Above all, you must be motivated by wanting to make a difference to people’s health and wellbeing, with knowledge of what it takes to deliver positive experiences.

**How to Apply**- Interviews are to be held: tbc- An enhanced DBS will be required.
- Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.

**Canterbury**:

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