Business Support Officer
9 hours ago
**Business Support Officer**:
**Permanent - Part Time (18.5 hours)**
Serco works in a strategic partnership with Peterborough City Council in the heart of the city, to transform the quality of local services for our citizens. We currently have an opportunity to join our team as a Child Safeguarding Conference Secretary (grade Business Support Officer).
Providing business support to the Child Safeguarding and Quality Assurance team, ensuring the efficient and effective operation of the service.
You will report to the Team Manager and be responsible for taking minutes at Child Protection Conferences and turning them into accurate structured minutes that will sit within a statutory framework.
Child Protection Conferences can be very distressing, in terms of content discussed, so previous experience working in the Police, Public Health, Child Safeguarding arena’s would be very beneficial, however similar experience in other environments would certainly be considered.
Communicate with and develop good working relationships with a wide and diverse range of people, such as Senior Management, customers, key contacts and members of the public.
Quick and accurate typing skills are essential as is a willingness to learn if not previously experienced.
Liaising with internal management to ensure the smooth maintenance of customers directed workload.
Adhoc administrative tasks including but not limited to photocopying, report collation, filing.
Assist with the maintenance of filing systems, both electronic and manual to enable files to be accurately located.
**What you will need to do the role**
Experience using Microsoft packages and experience of maintaining on-line content and excellent attention to detail.
**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
**Apply**
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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