Business Support Services Administrator

**About us**:
We’re Gravita: the accountants fuelling ambitious businesses. We’re a top 30 accounting firm working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.

We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.

Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting.

Want to join our challenger firm? Read on.

**The Role**:
An excellent opportunity has arisen for the right individual to join our Business Support Services Department. Davis Grant are a highly successful accountancy practice based in Ilford, East London who have recently merged with Gravita and are now part of the Gravita Group, a top 30 Accountancy practice. Our client base is hugely varied and includes clients in sectors from tech start-ups, property investment companies, large group companies and non-listed Plcs.
- Onboarding new clients to the Practice
- Ensuring practice management is fully updated with changes
- Client portal document management
- Supporting clients with secure Portal registration, document loading, approval, and management
- IT coordinator with external systems and software used by the Practice
- Business development team
- Internal systems improvement and development e.g. CRM system
- Assisting Partners and team on various admin tasks
- Undertaking special projects and supporting other departments
- Working as part of the admin team and supporting where necessary
- Various client communications - written and oral

This is an exciting opportunity for those looking to enhance their knowledge within professional services and businesses in general as well as coming a key and highly valued member of the team whose core values listed below are central to all that we do:

- One Family
- Champion Integrity
- Here For You
- Unequivocal Excellence
- Exhibit Professionalism

***
**Responsibilities**
***:

- Part of business development team being first point of contact for new enquiries, obtaining key information, booking appointments, and preparing proposals
- Dealing with the onboarding experience for new clients, including ensuring the firm have received all necessary information from the client and third parties
- Improving systems and processes and management of our document management system, Virtual Cabinet for use by all team members.
- Raising fee invoices, including matching against time spent
- Part of the administration team and therefore expected to assist with personal tax administration and during our self-assessment tax season and as the need arises.
- Various other ad hoc assignments as the need arises

***

**Requirements**:

- 5+ years experience working in professional administration departments.
- Excellent interpersonal skills.
- Exceptionally competent with various IT software and can demonstrate recently learning and adapting to new software.
- Ability to create new systems and then follow those systems consistently.
- Ability to identify efficiency improvements to existing systems and implement consequent changes.
- Strong Microsoft Excel and Word knowledge
- Self-motivated and a desire to improve systems within the business.
- Team player

***Your career with Gravita***:
When you join Gravita, we’ll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.

We’ll work with you to build a progression plan to outline how you’ll grow at our company and everything we’ll do to help you get there. We’re also passionate about learning and development, to help you focus on your future.

At Gravita, we put people first. To ensure your wellbeing inside and outside of work, we regularly review and refresh our policies based on what matters most to our team. When you join Gravita you can expect:

- 25 days annual leave + bank holidays
- 5% Employer pension contribution
- Enhanced parental and family leave
- Healthshield, reimbursing up to 100% of your everyday healthcare costs
- Employee assistance programme
- Extensive learning and development support including Continuing Professional Development (CPD) allowance
- Reimbursement of one professional subscription per year
- Season ticket loan
- Perkbox

**Our values**:
Having one set of values informs how our team works, as we strive towards our goals. It’s these values we look for in people who want to join our team.

**We are ambitious**

Determined