Client Account Manager

2 weeks ago

Chester, United Kingdom Worknest Full time

WorkNest is a rapidly growing organisation with a breadth of products looking to significantly increase client lifetime value through improving our ability to cross sell. Currently we have a strong book of retained clients, in excess of 8000.
This role will give the right person the opportunity to manage a portfolio of clients in the SME/Micro space. This client base is WorkNest’s largest book of clients within excess of 4500 clients and continues to grow at a rapid pace. The WorkNest brand hasan exceptional story to tell, and that story is at the heart of everything we do.
**Core areas of work and accountabilities**
- Retention
- Relationship building and account management
- Cross sell/Up sell
- CRM maintenance and forecasting
- Strong literacy skills. First impressions count and your written word is expected to be of a high standard.
- Financially aware and numerate, with the ability to recommend commercially sensible pricing decisions for contract renewals.
- Excellent track record of delivering strong client satisfaction results in a B2B environment.
- Excellent interpersonal skills, demonstrating a track record and ability to build relationships via the telephone and with colleagues.
- Strong organisation skills, with the ability to manage dialogue across a wide variety of products and campaigns with a varied client base.
- Experience of increasing the average value of clients in their contract lifetime though active relationship management and the identification of additional client needs through regular dialogue.
- The ability to resolve complaints and disputes effectively, taking ownership of issues and seeing them through to a satisfactory conclusion.
- Good IT skills, particularly in the use of Microsoft Office and with experience of having previously used at least one CRM system, ideally Salesforce.

If you are a successful sales professional, with passion, positive energy, and enthusiasm, who enjoys working in a fast-paced, results-driven and high reward business, then we want to hear from you
**The Package**
This role attracts a competitive salary and?an attractive company benefits package.
**The Company**
WorkNest is a fast-growing professional support company specialising in delivering high-quality HR, Employment Law, Health, and Safety advice supported by innovative Technologies.
Our collective businesses currently employ some 450 colleagues, over 11 locations, supporting over 40,000 clients and 600,000 employees across UK and Ireland.?Clients range from 10 employee small businesses to 10,000 employee organisations (such as Peter Jones'group of companies, Pure Gym, Holland and Barratt and Oxford University).
**So, what’s next?**
**Location: Chester and Scotland Offices (Hybrid )**
**Contract type: Full Time, Permanent**
**Salary: Competitive**
**Benefits: Competitive**
Ref: 132787

  • Client Accountant

    5 days ago

    Chester, United Kingdom Fisher German LLP Full time

    The Team & Focus of the Role At Fisher German our people and clients are at the heart of what we do. This is a unique opportunity to join a leading Rural Client Accounts team in a role where the focus will be the financial management of a portfolio of clients and the properties heldwithin the portfolios. This will include responsibility for specific ledger...

  • Client Manager

    2 days ago

    Chester, United Kingdom ACCA Careers Full time

    Join to apply for the Client Manager role at ACCA Careers 5 days ago Be among the first 25 applicants This role involves client liaison, account management and business development. You will be working under experienced Partners and have the autonomy to drive your own development. Client Details The firm has a number of offices across the UK and specialises...

  • Client Manager

    2 days ago

    Chester, United Kingdom Michael Page Full time

    This role involves client liaison, account management and business development. You will be working under experienced Partners and have the autonomy to drive your own development. Client Details The firm has a number of offices across the UK and specialise in accounting, audit, business advice and tax. Being part of the Top 100 accounting firms, there is...

  • Client Manager

    2 weeks ago

    Chester, United Kingdom Michael Page Finance Full time

    This role involves client liaison, account management and business development. You will be working under experienced Partners and have the autonomy to drive your own development. Client Details The firm has a number of offices across the UK and specialise in accounting, audit, business advice and tax. Being part of the Top 100 accounting firms, there is...

  • Client Manager

    7 days ago

    Chester, United Kingdom Page Personnel Full time

    Opportunity to make the role your ownAutonomy within the role and highly client facingAbout Our ClientThe firm has a number of offices across the UK and specialise in accounting, audit, business advice and tax. Being part of the Top 100 accounting firms, there is opportunity to get involved with wider projects and develop in your career. This particular...

  • Mixed Audit

    3 days ago

    Chester, United Kingdom UHY Hacker Young Group Full time

    Mixed Audit & Accounts Senior Client ManagerLocationChesterDepartmentAuditRole typeSeniorContract typeFull-timeWe live and breathe our core values and behaviours, and support our purpose of 'helping you prosper'. They set the tone for the team to work by and we are looking for people who value the same things as us: being present, making progress, enjoying...

  • Account Manager

    2 days ago

    Chester, United Kingdom Adecco Full time

    Job Title: Account Manager Location: Chester City Centre Remuneration: Competitive Salary and Benefits Package Contract: Permanent I'm currently partnering with a successful Chester based marketing agency that specialises in delivering innovative solutions for B2B organisations. This is an exciting opportunity for an experienced Account Manager to join a...

  • Management Accountant

    2 weeks ago

    Chester, United Kingdom Page Personnel Finance Full time

    Page Personnel are exclusively representing an award winning manufacturing business to recruit for a part qualified Management Accountant to join their accountancy function based in Chester. Working with the Finance Manager this is a pivotal role joininga growing team with exceptional prospects for progression. The Management Accountant will be the 'go-to'...

  • Account Manager

    7 days ago

    Chester, United Kingdom Adecco Full time

    Job Title: Account Manager Location: Chester - hybrid working Remuneration: Salary of £25k + on target earnings (around £5, a year) Contract Details: Permanent, Full Time (8am-4.30pm or 9am-5.30pm rota'd) Are you a motivated and proactive individual looking to take on a new challenge in the finance industry? Our client, a successful B2B and B2C company, is...

  • Management Accountant

    4 days ago

    Chester, United Kingdom Michael Page (UK) Full time

    Fantastic growing business! Full study support! About Our Client Our client based in Chester are a dynamic and growing manufacturing business committed to delivering high-quality products to their clients. They pride ourselves on innovation, efficiency, and a collaborative working environment. As they expand, they're looking for a skilled Management...