Customer Service Manager

4 days ago

St Neots, United Kingdom Advancing People Full time

**Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Manager for their client based in St.Neots, Cambridgeshire.** As a **French** Speaking Customer Service Manager it will be your responsibility to coach, train, develop and lead a team of 10-12 Customer Service Advisors ensuring a high level of customer service is achieved. The company are a global manufacturer& distributor therefore anyone with an understanding or experience of this sector is beneficial. **Roles & Responsibilities**: - To coach, train, develop and mentor a team of 10-12 advisors - Set K.P.I's, monitor SLA's and conduct regular 1-2-1's with staff - Communicate service related complaints to the Customer Operations Director - Lead the Team to ensure an excellent Customer Service function - Assist with new customer's enquiries - Recruit, lead, motivate, educate, coach and performance manage a team of customer service employees to deliver the best possible outcomes at all times within a B2B environment. **Person Specification**: - Fluent in **French** & English - Experience working as a Customer Service Manager, Customer Service Team Leader or Customer Service Supervisor - Strong customer focus and professional approach - Excellent communication skills, both oral and written - Ability to work effectively as part of a team - Positive "can do" attitude This is a full time permanent position offering an annual basic salary of **£45,000** + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week **Advancing People - Multilingual Recruitment Specialists** - Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency._

  • Customer Service Advisor

    2 weeks ago

    St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Advisor **Salary**: £25,000 - £27,000 per annum Location: St Albans Contract: Permanent Hours: 37.5 hours per week - Shift patterns between 7:30am - 10pm (including some weekend work) COMPANY PROFILE Our well-established client, who are in the financial industry are looking for an enthusiastic and flexible Customer Service...

  • Customer Service Representative

    4 days ago

    St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title: Internal Sales Executive** **Salary: £24,000 - £26,000 basic, plus OTE £5000** **Contract: Permanent, full time** **Location: St Albans** **Hours: Monday - Friday 08:30 - 17:30** Do you have previous sales / customer service experience? Are you confident in negotiating with clients and suppliers? Do you have a strong work ethic? If the...

  • Customer Service Manager

    4 days ago

    St. Neots, United Kingdom Advancing People Full time

    **Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Manager for their client based in St.Neots, Cambridgeshire.** As a **German** Speaking Customer Service Manager it will be your responsibility to coach, train, develop and lead a team of 10-12 Customer Service Advisors ensuring a high level of...

  • Customer Service Manager

    4 days ago

    St. Neots, United Kingdom Advancing People Full time

    **Advancing People - Multilingual Recruitment Specialists are now recruiting for a Spanish Speaking Customer Service Manager for their client based in St.Neots, Cambridgeshire.** As a **Spanish** Speaking Customer Service Manager it will be your responsibility to coach, train, develop and lead a team of 10-12 Customer Service Advisors ensuring a high level...

  • Customer Service Manager

    4 days ago

    St. Neots, United Kingdom Advancing People Full time

    **Advancing People - Multilingual Recruitment Specialists are now recruiting for an Italian Speaking Customer Service Manager for their client based in St.Neots, Cambridgeshire.** As an **Italian** Speaking Customer Service Manager it will be your responsibility to coach, train, develop and lead a team of 10-12 Customer Service Advisors ensuring a high level...

  • Customer Service Manager

    4 days ago

    St. Neots, United Kingdom Advancing People Full time

    **Advancing People - Multilingual Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Manager for their client based in St.Neots, Cambridgeshire.** As a **Dutch** Speaking Customer Service Manager it will be your responsibility to coach, train, develop and lead a team of 10-12 Customer Service Advisors ensuring a high level of...

  • Customer Service Advisor

    2 weeks ago

    St. Neots, United Kingdom HOF Beauty Full time

    **Role**:Customer Service Advisor **Reporting to**:Office Manager / General Manager **Location**:College Farm, Duloe, St Neots, Cambridgeshire, PE19 5HQ **Contract**:Full Time, Permanent **Hours**:Monday - Friday, 35 hours per week **Salary**:£24,000 per annum **About Us** House of Famuir Ltd (HOF Beauty) are a leading brand within the beauty...

  • Customer Experience Executive

    1 week ago

    St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Experience Executive **Salary**: £19,000 - £22,500 annum + bonus Location: Near St Albans Contract: Full time, Permanent - Monday - Friday, 9:00am - 5:30pm COMPANY PROFILE Our well-established client is looking for a positive and friendly Customer Experience Executive to join their vibrant and lively team near St Albans. They are an...

  • Service Manager

    2 weeks ago

    St. Neots, United Kingdom Fusion People Ltd Full time

    Service Manager **Salary**: £45,000 - £55,000 + company benefits Location: St. Neots, Cambridgeshire Role Purpose Take ownership of the service management function and driving service improvement. You are experienced in running a service desk function and driving service excellence through a skilled and enthusiastic team. Contribute towards the...

  • Customer Service Administrator

    2 days ago

    St. Neots, United Kingdom Osborne Appointments Full time

    Customer Service Administrators needed! Are you computer literate? Are you available immediately for temporary work? OA are working with a client based in St Neots who are looking for temporary Customer Service Administrators to join them on a temporary basis. The role is Monday to Friday, 9am to 5pm with a 1/2 hour lunch break each day; the pay rate is...