Bank Medical Secretary

**Bank Medical Secretary | Washington | Private hospital | Flexible working hours |**
- Spire Washington is looking for an enthusiastic and motivated Secretary to join our established team on a bank/occasional basis. _

At Spire Healthcare, caring is our passion, and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

**Working Hours**:_varied shift cover for holidays and sickness, _

**Contract Type**:_Bank/Zero hours _
- As Medical Secretary, you will provide a proficient and professional service to consultants, providing cover as and when required to other members of the department. _

**Duties and Responsibilities**:

- Audio transcription
- Liaising with private and NHS patients on a daily basis, handling queries in a professional and
courteous manner
- Production of clinic letters, operation notes and other correspondence.
- Developing good working relationships with consultants, administration teams, nursing staff and all
other hospital departments
- Provide and receive patient information, ensuring that all patient information is provided, received
and recorded in accordance with the Data Protection Act and Spire policies
- Providing an efficient and timely secretarial service to assigned consultants and any other
associated teams
- Liaising with private and NHS patients on a daily basis, handling queries and arranging admissions
as and when required, in a professional and courteous manner

**Who we're looking for**:

- **Audio medical typing skills**
- **Invoicing skills required for Consultant billing according to Consultant/Insurance/patient payor preferences**
- Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties
- Excellent interpersonal and communication skills
- Ability to build and maintain effective working relationships, both internally and externally
- Confident telephone manner with the ability to communicate with a wide range of customers at
all levels
- The ability to work effectively as part of a team
- High degree of accuracy and a methodical approach to workload
- IT literate

**Benefits**:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- Bank colleagues are paid weekly
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _