Receptionist

1 day ago


Canterbury, United Kingdom Charles Bainbridge Ltd Full time

Company: Charles Bainbridge Estate Agents

Location: 1 The Bakery, 47 Broad Street Canterbury, Kent, CT1 2LS

Hours: Full-time, including every other Saturday

About Us

Charles Bainbridge Estate Agents is a well-established and highly respected agency dedicated to providing exceptional property services. We pride ourselves on our professionalism, local expertise, and commitment to delivering outstanding customer experiences.

Job Overview

Key Responsibilities
- Reception & Client Care.
- Welcome clients and visitors in a professional and friendly manner.
- Provide excellent customer service and support to clients, tenants, and landlords.
- Administrative Support.
- Assist with diary management and booking appointments.
- Maintain and update property listings and databases.
- Prepare and organise property brochures and marketing materials.
- Ensure the reception and office area are tidy and presentable.
- Property Viewings.
- Conduct property viewings as needed, providing potential buyers and tenants with key property information.
- Liaise with the sales and lettings team to coordinate viewings and appointments.
- Saturday Working: Work every other Saturday as part of the rota, ensuring office coverage and assisting with viewings.

**Requirements**:

- Previous experience in a receptionist, customer service, or administrative role (ideally within property or a similar industry).
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT skills.
- A full UK driving licence and access to a vehicle (mileage allowance provided).
- A professional and approachable manner with a customer-focused attitude.

Desirable Skills (Not Essential but Beneficial)
- Experience in estate agency, lettings, or property management.
- Familiarity with property CRM software.

**Benefits**:

- Competitive salary based on experience.
- Mileage allowance for property viewings.
- Supportive and friendly team environment.
- Career development opportunities.

If you are an organised and personable individual with a passion for customer service and property, we would love to hear from you.

Schedule:

- Weekend availability

**Language**:

- English (preferred)

Work Location: In person


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