Customer Service Specialist

2 weeks ago

Fareham, United Kingdom Advanced Resource Managers UK Full time

Our client who are a growing telecommunications company, are seeking a Customer Service Specialist to join their team. Overview: The main objective of the role is to manage the relationship and processes to ensure a smooth transition into the company. Responsibilities (training provided): - Place and manage Fixed Line, Broadband, SIP, and mobile product orders using a variety of internal and external systems - Updating customers with fault progress and timescales regularly - Ensure all internal systems are updated with the provision changes Desirable skills: - Time Management Skills - Excellent customer service skills - Be able to work within a team as well as on own initiative - Be able to adapt to change - Excellent telephone technique and manner This position will suit somebody who: - You are good on the phone and enjoy multi-tasking - You have a can-do practical approach to your work - You enjoy working in a team and are happy to help in other areas Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

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