Project Worker Day Centre

**York Road Project** Project Worker Day Centre **Responsible to**: Day Services Team Leader **Responsible for**:None **Hours of work**:37.5 hours per week **Role**: This is an exciting opportunity to be part of York Road Project Team supporting people who have multiple and complex needs and who are homeless or at risk of homelessness. This role is based within the Day Centre supporting those experiencing homelessness. As part of your role, you will be responsible for meeting the everyday needs of our clients, engaging with them, and offering support with all aspects of their situation. This may include housing, mental health/wellbeing, finances. Using a psychologically Informed Approach, the post holder will work alongside statutory and non-statutory agencies in delivery of a client centred support package in an innovative and supportive environment. This is a challenging but rewarding role which needs passion, skill, and empathy to support individuals to move away from the cycle of homelessness and towards a stable, contributing lifestyle in the community. As part of the team, you will support the day services team leader with devising, delivering, and evaluating rough sleeper access for showers and laundry, advice, and support. Delivering workshops and activities to clients in a motivating and supporting manner. To cover on call one week in four is an essential part of this role - additional payment of £58.37per week. **Salary**: £19,000 - £21,000 per annum **Hours**:37.5 hours per week **Main responsibilities** - Create an inviting, warm and professional atmosphere for clients and external visitors - Support the Team Leader with preparing, delivering, and evaluating the running of Day to Day of the Day Centre including rough sleeper access, advice and support drop-in sessions, workshops, and activities. - Meeting with the Team Leader weekly to plan the Day Centre programme in advance. - Keep clear and precise records of workshops and support provided for the clients. - Ensuring the Prop is a safe environment and is prepared for the next day - To foster confidence and commitment to change by celebrating "small wins" such as attending a single appointment. - To maintain professional boundaries whilst building trust and engagement with the client. - Proactively engage with vulnerable and marginalised individuals who are new to the streets, at risk of eviction or are an existing rough sleeper with multiple and complex needs. - Work in partnership to achieve the best outcome for the client in a seamless, responsive way. - Identify any barriers to accessing services and work with partner agencies to remove or mitigate any adverse effect such barriers may pose. - Ensure that a high standard of service delivery is achieved by championing the values of York Road Project, whilst complying with all operational policies and procedures. - Support colleagues within YRP Outreach Team providing cover when needed. - To assess the needs of individual rough sleepers and to provide them with a variety of options of support services/accommodation in liaison with other agencies and specialist workers. - To advocate, where appropriate, on behalf of rough sleepers with external agencies regarding their welfare rights, Primary Health Care needs and other issues affecting their Health and wellbeing. **General Tasks**: - To utilise a ‘hands on’ approach when working with clients. - To promote a healthy lifestyle including hygiene, nutrition, and emotional well-being. - To assess the needs of individual rough sleepers and to provide them with a variety of options of support services/accommodation in liaison with other agencies and specialist workers. - Support clients to access voluntary work, employment and/or training. - To make appropriate referrals in consultation with the rest of the team - Work in a flexible manner which may include early mornings. - Assist clients with completing relevant paperwork such as benefit forms - Follow all organisational policies and procedures including safeguarding, risk assessment, information sharing, equalities and diversity and health and safety - reporting any breaches to the Team Leader. **Meetings to be attended**: - Day Team Meetings - Full Team Meetings - Appropriate external meetings. **Policies and procedures to be adhered include**: - Fire Safety - Health and Safety - Equal Opportunities Policy - Confidentially Policy - Data Protection Policy - Drug and Alcohol Policy - Food Hygiene - Safeguarding and the Protection of Vulnerable Adults - All internal policies and procedures. **Record Keeping**: - Recording all contact with clients electronically/hard copy in a timely manner ensuring accuracy at all times. - Recording and securing all paper documentation according to the Data Protection and Confidentiality policy. - Ensuring that all records are completed accurately and on time to meet the needs of the Organisation’s Commissioners. **Training**: - The