Care Co-ordination Team Leader

3 days ago


Acton, United Kingdom West London NHS Trust Full time

In this pivotal role, you will lead a team of health and social care coordinators, ensuring patients receive personalised and coordinated support tailored to their needs. Working at the heart of integrated care in Ealing, you will collaborate closely with clinicians, social care, and community services to provide timely, effective care for patients across the borough.
We are seeking an enthusiastic, proactive professional with community or hospital experience who can bring strong organisational and leadership skills to the role. You will be responsible for managing and supporting your team to achieve consistently high standards, while fostering effective working relationships with a wide range of stakeholders, including GPs, District Nurses, Social Workers, and Occupational Therapists.
This position aligns with the NHS Five Year Forward View's goals to enhance primary care, reduce hospital admissions, and promote patient independence, thereby helping individuals maintain better health for longer.
By joining us, you will contribute to these objectives and become part of a passionate, forward-thinking team that values innovation, collaboration, and continuous growth. We offer development opportunities to enhance your skills and support your career progression.
As the Band 7 Team Leader for the Care Coordination Service, you will lead and support a team of health and social care coordinators, ensuring they deliver personalised, high-quality care for patients. You will oversee the integration of services by working collaboratively with GPs, District Nurses, Social Workers, and other professionals to create seamless care plans that reduce hospital admissions and promote patient independence.
Key responsibilities include managing your team’s performance, ensuring compliance with governance standards, and fostering a culture of continuous improvement. You will use your leadership skills to inspire and motivate, ensuring timely, effective communication between all stakeholders.
Strong organisational skills, a proactive approach to problem-solving, and the ability to lead in a multidisciplinary environment are essential. This role is ideal for a motivated professional who is committed to delivering excellent care and making a tangible difference to health outcomes in the community.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.


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