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Project Administrator
2 weeks ago
Job Title: Project Administrator
Region: Based in Christchurch Office
Reports to: Project Manager
An exciting opportunity has arisen to join a successful national company within our Christchurch office. We are a warm and friendly office in a excellent location. Flexibility of the role is included with the ability to truly make it your own Career progression and development is available or the ability to grow your knowledge within the current role if preferred. We are ideally recruiting for someone who has previous experience of dealing with clients, planning and or scheduling of diaries although not essential, the right person for the team would be considered. We are in the Fire & Security industry servicing & installing Fire and Security Systems.
**Skills Required**:
- Intermediate MS Office experience - Word, Outlook and Excel
- Communication & People Skills
- Administration experience in time keeping, scheduling and multi-tasking.
- Problem Solving
- Ability to learn quickly and take on tasks outside your skill set.
- Organisational skills
- Utilising tasks and or calendar reminder functions to progress work.
- Able to work as part of a team with an open and honest approach
- High attention to detail and able to focus on an action and get tasks completed on time
- A can-do attitude and the ability to think creatively to solve challenges
**The Role**
You will be reporting to the Works Manager and responsible for the co-ordination and administration of installations. You will also support the Sales team with providing quotations and coordinating with customers. You will proactively contribute to efficient running of the team and maintain the continuous high standard of service we provide our customers.
Are you a highly organised person who can juggle many plates and prioritise your workload, to ensure you meet the deadlines within the timelines given? Do you love planning and having a schedule to achieve your goals and priorities in the time you have available. Enjoy working in a fast-paced environment where each day brings new challenges. Then this could be the ideal role for you.
To be a success in this role, you will need to not only plan your day, but also make sure the engineers have their days planned, you will prioritise tasks, checking they have everything they need to deliver to our customers and provide the best service possible. You will be a creative person, that finds solutions to problems and fits all the pieces together.
**Main Duties & Responsibilities**
- Using multiple software packages to coordinate the work and engineers - Training will be provided.
- Booking in jobs with customers and despatching the work to the engineers
- Despatching parts for the engineers
- Supplying Risk and Method Statements to the engineers and customers
- Liaise between Sales, Install/Service Engineers to ensure engineers and customers are aware of any specific requirements on a job.
- Follow up on any incomplete work and additional requests on engineers’ reports.
- Ensure jobs are completed within the quoted time frame, look for alternative work if jobs finish early or have been cancelled and reschedule if works are overrunning
- Checking engineer reports
- Ensure the engineers diary is full
- Keep the Works Excel Dashboard up to date, accurate and tidy
- Submitting requests to invoice
- Liaising with the accounts team regarding invoice queries
- Receiving goods-in and logging onto the system
- Stocktake
- Returning equipment
- Ability to build strong relationships with engineers and customers.
- Handling incoming calls
- You will also be tasked with general office administration and undertake additional tasks as requested by the team.
We are a growing company that is expanding, so if you are ready for a change come join us and see your career grow with us.
**Job Types**: Full-time, Permanent
**Salary**: From £28,000.00 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: South Coast Office Project Support
