Medical Receptionist
1 day ago
**Applicants will be required to cover all aspects of**
**reception work in a GP practice and have excellent**
**customer service skills**
**Applicant must be available to cover for**
**holidays/sickness etc, when required**
**IT experience and working in a GP surgery preferred**
**but not essential**
**Applicant will be required to work at main surgery and**
**at branch surgery.**
**Salary to be discussed depending on experience**
**NHS Pension Scheme**
**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
**Responsibilities**:
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes for surgeries and update as necessary
- Filing post in medical records
- Fax and photocopy as requested
Reception
- Receiving patients consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception positions as necessary
Appointments
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests
Computer
- Registrations of new patients - computer data entry and medical records.
- Process patients change of address - computer data and medical records (have knowledge of practice area.
- Process repeat prescription request in accordance with practice guidelines.
Telephone
- Have working knowledge of telephone system.
**Job Types**: Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: No less than 20 per week
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 31/10/2024
Reference ID: REC/Oct 24
Expected start date: 01/11/2024
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