Head of Business

3 days ago

Nottingham, United Kingdom Pendragon Full time

**Head of Business**

**CarStore Nottingham**

**Excellent salary with bonus and company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Can you bring a visionary leadership style and motivational energy to a new career as Head of Business at CarStore Nottingham?

As one of the UK’s most visionary used car retailers, we’re dedicated to doing things differently and transforming the car buying experience for our customers. We’re looking for someone to truly make an impact and bring our vision to life, making the car buying experience as simple as possible for our customers and wowing with the absolute best buying and aftercare service.

Our Associates are what separate us from the competition; the people who make a difference to our environments, our customers and their experience. As a Head of Business, you’ll manage one of our incredible used car retailers, leading your team and maintaining standards, whilst ensuring our customers drive away happy.

**What does the role of Head of Business involve?**
- Manage all aspects of your dealership, including used car sales, associated products, parts, labour and aftersales care
- Deliver outstanding levels and customer service, and coach your team of Associates to do the same
- Recruit, develop and retain talented Associates, motivating them to be the best they can be and supporting them with regular reviews, training and progression plans
- Control cash flow, stocks and asset management, whilst monitoring financial performance
- Implement brand strategies, policies and procedures, whilst taking a self-driven, forward thinking approach to develop the business further

**What qualities do I need to succeed in the Head of Business role?**
- The drive to succeed in a fast-paced, target orientated environment, whilst being filled with energy and motivation to proactively develop your business, team and self to truly go the extra mile
- Experience of leading a team and achieving targets in a successful business
- Ability to implement and follow robust business processes and practices at all times
- A visionary outlook, able to create an environment where Associates feel valued and engaged, and the passion to nurture and develop fresh new talent
- Dedication to delivering an outstanding customer service, ensuring your customers have an incredible experience throughout their time with us

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