Operations Administrator

7 days ago


Birmingham, United Kingdom Robert Walters Full time

An excellent opportunity is available with a global financial technology business within one of their outsourcing service providers based in Birmingham City Centre. They have been servicing the financial services industry for 20 years and are seeking anOperations Administrator in the Settlements team. They operate an agile working policy once office based training is complete.

**The Operations Administrator will**:

- Accurately match and process trades that reflect the orders that have been executed in the market
- Facilitate settlement of CREST, International, Unit Trust and Offshore trades
- Proactively manage and resolve unmatched orders and those that have failed settlement by communicating with counterparties, internal departments and clients
- Perform daily reconciliations and resolve stock breaks
- Ensure contract notes have been dispatched to clients and transaction reports have been produced
- Resolve internal and external queries whilst managing your own responsibilities and delivering within SLA and against client expectations
- Assist with the maintenance of departmental documentation including procedures, process definitions and regular reviews.

**About the Operations Administrator**:
You will be able to work quickly and accurately in order to produce work that does not need to be checked by others.

**Essential skills include**:

- Detailing information in a concise and accurate manner in all written and verbal communication
- Identifying and escalating any issues in a timely and appropriate manner
- Ability to work as part of a team and under own initiative
- Independently prioritising work and anticipating barriers including wider operational impact
- Have ability to work quickly and accurately



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