Operations Support Administrator

**OPERATIONS SUPPORT ADMINISTRATOR**

**JOB DESCRIPTION**

**ECONOCOM LIMITED**

**Company**: Econocom Limited

**Location**: Birmingham, United Kingdom

**Position**: Operations Support Administrator

**Reporting to**: Operations Team Leader

**Start Date**: ASAP

**About Econocom**:
The Econocom Group is Europe’s first digital general contractor. We design, finance, and facilitate the digital transformation of large businesses and public organisations. With 8,200 employees and a
€2.6bn revenue, the Econocom Group covers the entire digital business chain: equipment, services, and financing.

We live by our values: Boldness, Good Faith & Responsiveness. Econocom is a unique company where we create a good team spirit underpinned by cooperation and encouragement for greater success not only internally but for our customers also. Create your future with us

**Scope**:
To provide a high level of support and coordination to the sales team by maintaining the day-to-day activities of the operations support function.

**Reporting to the Operations Team Leader your responsibilities will include the following**:
**Contract & Proposal Administration**

To produce documentation for both standard and nonstandard contracts as requested by sales people to a high professional standard.

Ensure adherence to procedures for acceptance of deals and ensure that associated approvals are gained

Creation and submission of contract proposals and tracking through the in-house system
Ensure accurate and prompt customer billing
To ensure all signed contracts are correctly scanned into the system
To ensure every deal has a valid contribution program logged in the correct manner
To liaise with the Risk and Refinance department to ensure all deals are correct and complete

**Customers & Suppliers**

Manage and control customer situations on behalf of relevant salesperson, keeping the Sales Person and necessary personnel informed of situations

To check all supplier invoices received and approved in line with the approval checklist, to ensure the data is accurate and conforms to the contract in place

Obtain, maintain and review invoice approvals for all invoices, ensuring full approval given by the customer before payment is sanctioned to the supplier

To manage the clearance of all invoices over 30 days

To work closely with the accounts team to ensure all invoices are paid promptly and to enhance inter-department relations

**General**

Maintain knowledge of all Company Products
To work in conjunction with all departments to resolve issues and enhance relations.
Any other duties as determined from time to time by the Operations Team Leader and Operations Director

**Skills Set**

**Key Skills**

Someone who is honest and trustworthy
Flexible
Has the ability to work well alone and as member of the team
Efficient
Has a willingness for continual learning

**Relevant Skills**

Effective communication skills
Good time management
Have initiative, motivation and focus
Able to manage time and workload effectively
Well organised and logical thinking

**Desirable but non-essential skills/experience**

Experience in Finance / Asset Leasing
Customer service or sales experience

**What we can offer**:

- Salary TBC
- A hybrid approach to office and remote working (3 office / 2 home set days per week)
- 37.5 hours per week-Mon to Thurs 9.00 am to 5.30 pM/Fri 9.00am-5.00pm
- 25 days Annual leave, increasing by 1 day a year to a maximum of 30 days
- Free Private medical and dental insurance, and the option to add family members
- Pension Scheme
- Life assurance
- Income protection insurance in event of long term sickness

**Job Types**: Permanent, Full-time

**Salary**: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: Hybrid remote in Birmingham, B7 4BN