Dividends Subject Matter Expert

Are you curious, motivated, and forward-thinking? You'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

**THE ROLE**

The Dividend Department is primarily responsible for the proper posting of corporate income distributions to the brokerage accounts of clients who are eligible to receive the distributions. The most common distributions monitored by the Dividends Department are: Cash Dividends. Stock Dividends. The Dividends department is responsible for the accurate reconciliation and processing of dividends to our client base.

**THE COMPANY**

Our client focuses on empowering employees and they believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Our client has been servicing the financial services industry for over 15 years. They are highly regulated and have one of the highest levels of authorisation from the UK Financial Conduct Authority. They are market leaders in the back-office outsourcing services to stockbrokers and wealth managers in UK and Europe

**TYPICAL DAILY JOB DUTIES - WHAT WILL YOU BE RESPONSIBLE FOR?**
- Building effective relationships internally and externally. As well as developing and maintaining interdepartmental relationships. Should also promote a culture which, supports internal and external relationships.
- Striving to develop and maintain excellent interdepartmental relationships promoting co-operation, communication and support.
- Demonstrating a positive and flexible attitude, to cope with varying business needs and demands.
- Being professional in all areas of work, ensuring you are viewed as approachable from all colleagues.
- Assist with the maintenance of departmental documentation including procedures, process definitions and undertake regular reviews to ensure this remains accurate and current
- Aiming to achieve all agreed internal and external customer service levels through planning, motivation and delegation.
- Demonstrating a concern for commitment to a high level of service, continually striving to exceed customer's expectations above agreed standards and measurements.
- Being committed to approaching work conscientiously and using initiative to ensure issues are addressed and tasks are seen though to completion.
- Investigating the causes of problems, thinking through ways to tackle issues and problems, arriving at solutions and implementing sound measurable solutions.
- Ensuring customer satisfaction by monitoring daily operations to ensure the timely and accurate processing of trades.

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**PERSON SPECIFICATION**
- Works quickly and accurately, producing output that does not normally need to be checked by others
- Takes actions to ensure that work is completed right first time
- Identifies and escalates any issues in a timely and appropriate manner
- Independently prioritises work and anticipates and addresses barriers including wider operational impact
- Takes pride and care with their quality of work
- Ability to work as part of a team and under their own initiative
- Supports the efforts of others within and outside of their department
- Conveys detailed information in a concise and accurate manner in all written and verbal communication

**BENEFITS**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities
- A competitive salary and company benefits
- The chance to work on some of the most challenging, relevant issues in financial services & technology
- A work environment built on collaboration, flexibility and respect

**PLEASE ONLY APPLY IF YOU MATCH THE PERSON SPECIFICATION ABOVE **

**If you have not received a response within 48 hours, unfortunately your CV has not been selected on this occasion