Receptionist/care Navigator

4 days ago


Watford, United Kingdom PrimaryCareCareers Full time

**About the Role**:
North Watford PCN, has an opportunity for an enthusiastic and proactive receptionist to join our team for up to 30 hours per week. The position is to cover all of our 3 sites, so the successful post-holder will need to be flexible to this.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:

- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients. Accurately maintaining patient database and records, photocopying, filing and scanning.
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

**About Us**:
North Watford PCN is made up of three local GP Practices, Abbotswood Medical Centre, Sheepcot Medical Centre and Vine House Health Centre. North Watford PCN is a visionary, innovative, and forward-thinking organisation dedicated to transforming primary care for the better. We are passionate about delivering high-quality, patient-centred services and embracing new ideas that drive real change. By joining our team, you'll become part of a supportive, collaborative network that values professional growth, encourages creativity, and is committed to shaping the future of healthcare in our community.

**Disclosure and Barring Service Check



  • Watford, United Kingdom PrimaryCareCareers Full time

    **About the Role**: Sheepcot Medical Centre in north Watford, has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 25-30 hours per week. The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries...

  • Receptionist

    2 weeks ago


    Watford, United Kingdom Rennie Grove Hospice Care Full time

    The purpose of our Receptionist role is to: - To staff the Reception Desk and answer the telephone in a friendly manner, transfer calls to the appropriate person as quickly as possible or take a clear message for that person. - To welcome all visitors, staff and volunteers to the Hospice courteously and ensure that they are provide with appropriate...


  • Watford, United Kingdom Manor View Practice Full time

    **JOB TITLE: Medical Receptionist** **REPORTS TO: Lead receptionist** **HOURS: 30 hours per week** **Location**:Watford and Borehamwood **Monday-Friday**:a combination of 08:00-14:00 and 13:00-19:00 **Must provide cover for annual/sick leave when needed** **Salary - £10.50 ph - reviewed upon successful probation** **Job Summary**: We are looking to...

  • Night Receptionist

    2 weeks ago


    Watford, United Kingdom Gotpeople Full time

    Our client is a spectacular 5* venue and resort is looking for a welcoming and guest focused Night Receptionist to join our ultra-professional front of house team. As one of the first points of contact, it is essential that the guests are wowed by a smooth check in, useful information and a knowledgeable team who are on hand 24 hours a day. We want every...

  • Dental Receptionist

    2 weeks ago


    Watford, United Kingdom Refresh Dental care, Watford Full time

    **Job Summary** **Duties** - Greet patients warmly as they arrive at the practice and assist them with check-in procedures. - Schedule appointments and manage the appointment calendar efficiently to optimise patient flow. - Handle incoming calls, respond to inquiries, and provide information about services offered. - Maintain patient records accurately,...


  • Watford, United Kingdom Chrysalis Dental Practice Full time

    **Join Our Team as a Dental Practice Receptionist!** Are you an organized and friendly individual looking for a rewarding opportunity in a dental practice? We're seeking a receptionist to join our team on a part time position. **Position**: Dental Practice Receptionist **Location**: Watford **Hours**: Afternoon Shifts: 2:00 pm - 7pm - Some Saturdays 8:00...


  • Watford, United Kingdom Holiday Inn Express Watford Junction Full time

    Looking for a hotel receptionist for nights. The shift starts from 11pm to 7am, 5 nights per week. The brief overview of the responsibilities are as follows; - check in and out guests - customer care service - serving drinks in the bar - taking and making reservations - administration work Salary depends on experience **Job Types**: Full-time,...


  • Watford, United Kingdom Holiday Inn Express Watford Junction Full time

    Looking for a hotel receptionist for nights. The shift starts from 11pm to 7am, 5 nights per week. The brief overview of the responsibilities are as follows; - check in and out guests - customer care service - serving drinks in the bar - taking and making reservations - administration work Salary depends on experience **Job Types**: Full-time,...


  • Watford, United Kingdom Vets for Pets Full time

    Veterinary Receptionist We have an exciting opportunity for an enthusiastic Receptionist to join our Watford practice. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. What your typical day will look like: Your...

  • Medical Receptionist

    2 weeks ago


    Watford, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...