Key Worker

2 weeks ago

Enfield, United Kingdom Remploy Full time

**Introduction** Maximus UK is one of the largest providers of employment, health and disability support programmes across England, Scotland and Wales. Operating from more than 270 locations nationwide, Maximus UK employs more than 5,000 people, including over 1,400 doctors,nurses, occupational therapists and other Healthcare Professionals. Maximus operate multiple business lines in the UK including the Centre for Health and Disability Assessments, Remploy, Health Management and Connect Assist. Learn more at maximusuk.co.uk

2. Responsible for the accurate sign posting of participants to specialist support provided by the community partnership network.
3. Responsible for participants being provided with motivational support, manage the participant experience, inspire and gain their commitment to overcoming barriers through successful delivery of development plans at all stages of the participant journey throughto sustained employment.
4. Responsible for contract compliance by accurate data entry, completion of contractual and internal documentation and / or provider guidance.
5. Responsible for the effective use of appropriate resources to ensure commerciality and value for money.
6. Work with employers to provide workplace adjustments and build employer capability and capacity to support customers.
7. Maximise programme outcomes by meeting and exceeding targets relevant to the focus of the role.

**Education and Experience Requirements** ESSENTIAL
? Good communication skills, demonstrating experience in listening, questioning and building relationships.
? Customer focused with a strong commitment to customer care.
? A strong team player with a positive and flexible approach to work and colleagues.
? Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any limiting beliefs held by participants.
? Demonstrable ability to plan and organise workload to meet required targets and deadlines.
? Excellent working knowledge of participant barriers, products and interventions available to them locally and funding streams.
? Strong analysis skills including ability to assess and analyse issues/barriers and devise personalised action plans to move clients towards/into employment.
? Attention to detail and right first time data entry.
? Level 3 Diploma in Employability Services Sector (ESS) (must be achieved within twelve months of appointment).

DESIRABLE
? Prior experience of working in a similar role in the Welfare to Work sector.
? Previous experience of working with remote teams
? Member of the Institute of Employability Professionals.

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

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