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Head of Delivery

2 weeks ago

Exeter, United Kingdom Software Solved Limited Full time

**The Company**

We are looking to welcome a Head of Delivery to join our talented team. Since 1998, we have had a passion for helping businesses grow through the custom software and data solutions we create. With a focus and enthusiasm for delivering quality each and every time, our creativity and curiosity for technology helps us to understand the complexities of our clients industries and find innovative software and data solutions. We value people, partnerships and creating opportunities and are looking for open and genuine people to assist Software Solved in its growth. We are committed to supporting, developing and investing in our team to create a culture where staff are engaged and happy to work.

Reporting to the CEO, the Head of Delivery is a key leadership role working collaboratively with the RevOps, Technology and Finance teams to ensure we deliver an exceptional client experience, and deliver projects on time and on budget.

**Rewards Package**

Our people are core to what we do at Software Solved therefore we offer an excellent benefits package:

- We are a remote first business and encourage staff to work where they feel most comfortable, whether this is at home or in our Exeter Office.
- We provide equipment to support staff to homework.
- We have flexible working hours and staff can flex their time to suit their work-life balance.
- We provide 25 days holiday plus bank holidays as a minimum (you can earn more through our loyalty scheme).
- We run regular staff social events and charity fundraising days; staff wellbeing is central to our culture.
- Access to CPD days and training. We celebrate success and encourage progression.
- Enhanced paid leave e.g. sick pay, compassionate, family friendly.
- A pension scheme, life assurance and income protection insurance.
- Access to Bippit, a financial wellbeing platform and access to financial coaching.
- A casual dress code policy.
- Cycle to work scheme, referral bonus, free parking, access to healthcare portals and more.

**About You**

You will work closely with the Director of Technology and have responsibility for shaping and directing our project, analysis, development, support and QA teams. You will have a proven track record of mentoring and inspiring teams; you will be a team player who is willing to get stuck into the detail when needed. You will help deliver complex technical projects to clients, from major transformation projects to cloud migrations, whilst also managing the financial and contractual aspects of delivery to ensure balanced commercial relationships and profitable project delivery. You will be solutions-focused, a problem solver and can collaborate effectively with colleagues and clients.

**Essential Expertise**:

- A technical background and understanding of software development and consultancy in a commercial supplier environment.
- Proven B2B project and programme management experience, with a focus on Agile Scrum and Waterfall methodologies.
- Ability to manage projects to contracts, pro-actively mitigating business risks and staying within budget.
- Thorough understanding of the software development life cycle and change control process
- Confidence to challenge the norm and have constructive conversations with senior stakeholders.
- Outstanding communication skills

**Desirable Skills**:

- Relevant qualification in a technical or projects discipline or equivalent experience.
- Experience of leading digital transformation projects, either to internal or external stakeholders.

**To Apply**

All successful applicants must complete a basic DBS check** **and the necessary right to Work** **checks.