Community Investment Co-ordinator

There’s no place like Heathrow when it comes to the scale of our ambitions. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership. This is about more than protecting and enhancing our reputation. F ocus ing on the experiences of our passengers, colleagues and partners, we ensure that as Heathrow thrives, so too will our people, our communities, our country and our world.- Our sustainability strategy, Heathrow 2.0, is central to everything we do. We are committed to sustainable aviation, as Heathrow works to deliver net zero and build a better place to live and work. W e work with industry leading experts to deliver on our ambitions, meeting the growing international demand for flight in a way that creates a positive impact far beyond our airport.

Heathrow’s Community Investment Team exists to build positive and meaningful relationships with local communities to deliver positive outcomes for Heathrow’s neighbouring areas.

As a Community Investment Co-ordinator you will support and deliver the Communities and Sustainability Team’s community investment activities for Heathrow Airport as part of our Giving Back Programme.

This is an exciting opportunity to work collaboratively across various teams at Heathrow and in the local community with local groups, charities, councils and organisations to support causes that will deliver a long-term social impact.

You will have a good level of community understanding, know what good engagement looks like, and know how to deliver this. Excellent team working and interpersonal skills is essential in this role - collaborating comfortably with stakeholders, taking ownership of local projects, and providing support in other areas of the Communities and Sustainability Team’s work plan if needed.
- Supporting the successful delivery of Heathrow’s Local Schools Partnership programme - building relationships with local schools and our delivery partner to plan volunteering activities for Heathrow colleagues to participate in.
- Working with stakeholders, partners, and local community representatives to help identify, develop and deliver local community investment projects and colleague volunteer days, alongside planning, tracking and monitoring our Heathrow Community Rangers activities.
- Supporting Heathrow’s partnership with the Heathrow Community Trust with events planning and local engagement.
- Helping to manage and administer small donations through our Heathrow Community ‘Take Off’ Fund to be utilised for the benefit of the most local communities closest to Heathrow Airport.
- Working with internal teams and external partners to help local communities access the airports green spaces and promote nature conservation work.
- Working closely with the internal & external comms teams to raise awareness internally and externally, compiling good news stories on Heathrow’s community investment for colleague channels and local media and supporting promotion of Heathrow’s community investment work on social media by working with the social media team.
- Providing administrative support
- capturing and recording stakeholder feedback and sharing this with the wider team to resolve issues and improve our community investment activities and acting as Secretary to the Giving Back Steering Group and Communities and Charities Committee.
- Experience of working in a Corporate Social Responsibility (CSR) / Community Investment role.
- Data capture and analysis, with exceptional attention to detail.
- Strong organisational skills and a completer/finisher mindset.
- An out-going personality, with strong inter-personal, negotiating and influencing skills.
- Strong written and verbal communication skills.

Ideally, you’ll also have:

- An understanding of the community engagement landscape and Heathrow’s local community.

Heathrow brings the world closer together. Our airport facilitates the global travel and trade that keeps the economy moving. It’s a place like no other - a city within a city - where colleagues connect around a common goal, giving our passengers the best airport service in the world.

There is a world of opportunity at Heathrow. You’ll reach your full potential within our inclusive and supportive culture, whilst helping us to deliver our ambitious plans. Not only are we growing to welcome millions more passengers each year, we’re also transforming our industry. Sustainability is at the heart of Heathrow and we’re leading global efforts on decarbonisation, so that aviation continues to be a force for good in our world.

Taking the journey with us means living our values. Doing the right thing. Keeping everyone safe. Working together. Treating everyone with respect. Giving excellent service. Improving every da