Social Housing Support Officer

1 week ago

Sefton, United Kingdom Sefton Council Full time

**Employer**: Sefton Metropolitan Borough Council
- **Salary**: Grade H SCP 26 - 30, Salary £37,280 - £40,777
- **Location**: Sefton Metropolitan Borough Council
- **Contract**: Permanent
- **Working Pattern**: Full Time
- **Hours**: 36 hours per week.
- **DBS Check**: No
- **Closing Date**: 10/11/2025 at 23:59
- **Reference**: REA/25/324306

The Strategic Housing and Investment Team are responsible for overseeing Sefton’s strategic housing function, including the development and delivery of the Council’s Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations.

**Job requirements**:
Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support.

The post holder will work closely with service providers, particularly the Council’s Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent.

In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns.

**Closing Date 10**th** November 2025.**

**Equal Opportunities**:
**EQUAL OPPORTUNITIES**

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

**GUARANTEED INTERVIEW SCHEME**

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Please note, we do not accept CV’s (unless specified on the advert).

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