Office Administrator

1 day ago

Honor Oak Park, United Kingdom Greenland Energy Services Ltd Full time

**Role Profile: Office Adminstrator**

**Basic information**

**Hours**: 37.5 hours per week (9am - 5pm)

**Location**: Office based (Honor Oak Park Office)

**Reporting to**: Director

**Remuneration and benefits**

**Salary**: £26,500 to 29,500 depending on experience (salary review at 6 months or earlier depending on performance)

**Annual leave**: 25 days annual leave rising one day with each year of service up to 30 days

**About Greenland Energy**

Greenland Energy Services Ltd has been delivering energy efficiency measures in the housing sector for ten years. Our main mission is to reduce the carbon footprint of residential properties through retrofit work done via government grant funding. We have helped 100’s of households to get insulation, heating, and boiler upgrades done at zero cost to the resident. For more information visit greenlandenergy.co.uk

**Role function**

The Office Administrator:

- ensures the effective running of all administrative systems, customer service and compliance to support the effective delivery of the business
- works with colleagues to produce detailed documentation relating to renewable energy and energy saving measures and installations to meet legal criteria of governing bodies and ensure that all contractual obligations have been satisfied
- is the first point of contact and liaison for clients, answering general queries, providing customer information packs, timelines and relevant information to ensure customer confidence to make clear decisions about their installation
- liaises with sector companies and partners to ensure clear communication of requests and information sharing
- ensures smooth running of all aspects of the office, providing a welcoming environment for clients and staff
- any other reasonable duties as required to support business operations

**Person specification**

**Essential**
- Strong interpersonal skills and demonstrable customer service experience
- Sound knowledge of Microsoft Office programmes - with a focus on Excel
- Excellent communication skills, written and oral
- Strong administrative and organisational skills
- Ability to manage competing priorities
- Strong problem solving skills
- Ability to work collaboratively with colleagues
- Ability to work unsupervised

**Desirable**
- Full clean driving licence and ability to do onsite visits when required
- Knowledge of the energy efficiency sector and energy saving measures
- Web editorial

**Salary**: £26,500.00-£29,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 129-GE

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